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Walgreens Complaint - Wasted Medication and Profit
Walgreens Complaint

Walgreens Complaint


Wasted Medication and Profit

We purchased $3862.58 worth of fertility drugs from Schraft's, (a Walgreen’s specialty pharmacy)and before my wife started using the drugs she became pregnant naturally. We asked if we could return the drugs(entirely unused and unopened) for at least a partial refund. The pharmacy said they cannot accept return of drugs it is against the law. I asked if they could agree to a partial discount then since we will never use the drugs and it is a total loss to us. I asked if they would consider discounting just the amount of the profit margin so that they would not lose any money on the deal but I would lose less. I said even some store credit I could use for other things would be appreciated. We paid for these drugs with after tax money, no insurance covered this. They said too bad we will not help you out at all. They said they did nothing wrong and it was just our bad luck and they had no reason to help us out. They said they are entitled to make their profit since they sold us the drugs as requested. I told them I understand they are not required to do anything to help us but I thought they might consider doing something to help since it is a major burden and they could choose not to make a profit on this. I did not ask them to give a full refund, only the profit on the drugs. They told me to stop calling them. They would not help. I will never shop at a Walgreens again. What a waste of the drugs and what a terrible attitude they have. I hope others will see they have only one motive in mind, their profit, so I hope others stop shopping there also.

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Msforreal says: (5 years ago)
Let's be for real. No one ever said that if an individual returned a medication that it had to be re-distributed to other customers. Think people, How do you know that you are not receiving an expired med when you pick up your prescription? I mean they change medication manufactures on you without telling you! Since when is it against the law to get a refund????? I am sure that Walgreen as many other pharmacies, have a method or protocol of disposing returned, unopened medications as they do with medications that have expired. They are hiding behind the law in order to make a bigger profit.

GetOverYourself says: (6 years ago)
What an entitled ass you are! How dare you be angry at them for having common sense and not breaking their policy (read: THE LAW) for you. Your life isn't a movie, get real.

Daeroth says: (7 years ago)
You probably also want a refund on lottery tickets when they don't win. Gee... somehow, I don't feel bad for you.

AZPHX says: (7 years ago)
Boo Hoo - you purchased the drugs in the first place. Why did you not purchase a weeks supply first? You cannot expect Walgreens to take the drugs back and give you your money back, they have no idea how the drugs were stored, temperature, etc. I would not want to be the patient who got your returned drugs and inject them into me not knowing how they were stored once they left Walgreens. Suck it up.

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