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Walgreens Complaint - Walgreens/mcallen/dove&10th
Walgreens Complaint

Walgreens Complaint

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Walgreens/mcallen/dove&10th


There's always an older man at the register with glasses. He's always rude and never greets his customers or makes them feel welcomed. I felt extremely disappointed the last time I went. My husband and I are regular customers and we always purchase cigarettes or other items. I can say the staff knows we go at least once or twice a week to purchase merchandise at Walgreens . The last time we went my husband, who's 27, got asked for his ID and he did not have it so we understand that the cigarettes could not be purchase. I went in the store instead since I had my ID, the cashier, which was the rude older man asked me for my ID so I pulled it out and showed it to him. He then scanned it and began looking at it for about a minute like if my ID was fake. I seriously felt like I was being discriminated against by this old gentleman based on my appearance. I don't ever want to shop at Walgreens if this man is gonna make me feel unwelcome. You need to train your staff properly and teach them customer service.


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