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Walgreens Complaint - Walgreens Try Harder - refilling a prescription.
Walgreens Complaint

Walgreens Complaint

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Walgreens Try Harder - refilling a prescription.


I picked up a prescription on Saturday afternoon 4-11-2009. The pharmacy tech had to call my insurance provider to answer a question. While there were other customers close by within earshot of the techs conversation with the insurance company, she blurted out my total social security number for all to hear. I feel that was totally absurd in this day and age of when we have so much identity theft. Could Walgreens phone system be automated enough that this sensitive information could be punched into the phone via the keypad?


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Comments


fefifofum says: (8 years ago)
 0
Wait. So it's Walgreen's fault that the insurance company that the pharmacy tech was speaking with didn't have their phone lines set up to enable her to dial the SSN as opposed to verbalizing it?




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