Walgreens Complaint
Prescription filled wrong
While standing and waiting for my presctiption, I saw the same first "tech" talking to a lady in back of me. I heard her say she had either eaten something or taken one of her pills and now her lips were burning and swollen (!). This "tech" guy said she needed to get some lip balm "with cortisone" in it.
I picked up my prescription and walked down an aisle to leave. In the next aisle over, I heard the the lady talking to this guy, apparently looking for cortisone lip balm. I did not hear all the conversation, but I did hear her say the word, "peanuts", and she did not want anything with peanuts or peanut oil in it!!! My assumption was she was having an allergic reaction to peanuts, to something she ate.
I am a nurse, and know full well this guy was FAR off base. She should have been told to go to her doctor or emergency room. But, as this Walgreen's employee is supposed to know SOMETHING, and being paid for it, I was not going to interfere. I thought about going back to the pharmacist, but decided against it, as it was not my job to do what he was doing, and was wrong...for the second time in the last half hour!
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