Walgreens Consumer Complaints All Reviews

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Walgreens Reviews

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  • Jingle cash is a joke



    This is the second time I have tried to use the coupon" Jingle Cash"(Valid 12/11-12/17 2016) to purchase my supplements online and after waiting on the customer service line for 20 minutes, I was told that they couldn't honor it. IT was due to a miss print. this is the second time for that excuse. I didn't do anything the first time because I understand that mistakes can happen but now a second time? Sad. I'm getting to the point that it's just not worth giving Walgreen's my business. More...
    (Shopping, Chain Stores)
    LucyAnne35's Picture   LucyAnne35    0 Comments   Comments
  • Walgreens missing contact lenses



    I ordered contact lenses through Walgreens almost a month ago and I still don't have them. At first, it was the local Post Office's fault - they returned my contacts for some reason to Walgreens (even after being told by the Post Office that they would redeliver it). Finally after going to the post office looking for my package, they told me it had been returned - I immediately called Walgreens and an employee told me that they would re-send my contacts and should be here by Monday (yesterday). Check my mail, still not there. . .I figure maybe it's a day late, so I check... More...
    (Medical, Dental Services)
    absdem's Picture   absdem    0 Comments   Comments
  • 42 garner walgreens



    This walgreens are some sorry rude disrespectful cruel people we drop off my prescriptions at 7 & was suppose to receive a text at 930 that didnt happen so we went and got in line anyways didn't make it to the counter til 10 so instead of handing me my meds she closes the gate in our face and ignored us like we are ghost I needed this medicine tonight it's her important for a serious surgery I will return in the morning for my prescription first face they see bright and early but they will not have my business I will go somewhere else and never go to another walgreens ever... More...
    (Medical, Dental Services)
    Almatoole's Picture   Almatoole    2 Comments   Comments
  • Poor, inflexible, customer service



    I ran out of an arrhythmia drug in a week end. I had the prescription on record at Walgreen for years. Walgreen submitted the prescription request to the doctor, with no results. After 1 day I contacted the doctor myself to get some progress. Walgreen refused to advance me an emergency 2 day supply of the drug Metoprolol, while normally a pharmacy would do that for an old customer. Metoprolol is a regular drug, with no special restrictions. Skipping it for 2 days is dangerous for my heart. But Walgreen's does not care, their pharmacy is an inefficient, bureaucratic machine. More...
    (Medical, Dental Services)
    Papus1's Picture   Papus1    0 Comments   Comments
  • Company Demise



    Walgreens at 800 Quintard Ave, Anniston, AL used to be the VERY BEST in the whole US but it has recently gotten HORRIBLE. The website rarely works correctly to refill prescriptions, there is constant employee turnover and their attitudes are terrible. This week I witnessed a male cashier being told by a supervisor to go on break as I was checking out. I finished the purchase, went out to get in my car & noticed he was standing at a vehicle nearby with a female. He was shouting and pointing toward the store, exclaiming "f" you Walgreens over & over!! It's so very... More...
    (Shopping, Chain Stores)
    gruntled's Picture   gruntled    0 Comments   Comments
  • not a photo I got from Walgreen



    You don't believe what I got from Walgreens, is a photo or something out of dirt?. Even the photo camera, the photographer had, wasn't in these days market preference, just the 90's. I guess, it is the worst place to have a picture. getting me how dissatisfied I am with the photo, the associate told me to cancel the purchase once the transaction was completed, but took it as I have no other option that time. Place: North Seattle More...
    (Miscellaneous)
    benvan's Picture   benvan    0 Comments   Comments
  • Walgreens Photo Center



    I've always used Walgreens photo center for any photo prints that I have, which is quiet often. Never once have I had anyone as rude as Ms. Edna today, July 28th. I walked in today with my two girl friends and we proceeded to select and edit photos as usual. While I was selecting photos, my friends were socializing and what-not. I guess I had selected a wrong button and the screen took me to a page which I was not familiar with. "My generation", as what she said, knows a little about technology and overall, it really wasn't that bad of an issue. Instead of POLITELY... More...
    (Mobile Phones)
    Matthew1216's Picture   Matthew1216    0 Comments   Comments
  • Walgreens photo printing



    I ordered pictures from the Walgreens in Sandy, Oregon on 6/23 and went in on 6/24 to pick up the pictures. I received an email saying they were ready that morning and went in that night and they weren't ready? The gentleman that was working told me to go place the order again and come in the next day and they will give me the pictures for free. So I went in and the manager, who does NOT know how to run a store needed help from some other lady working. They were giving me SO many issues about my order and telling me false information about the email system. I have never in my life had... More...
    (Shopping, Chain Stores)
  • walgreens pharmacy



    I have shopped & got all my families prescriptions for 10 plus years. Recently I moved and to my horror have not only been discriminated against for not having medical insurance ( pharmacist would not fill my prescription because I don't have insurance, I lost it when I was laid off) but now I went to another Walgreen's same area as the last one now if you have a discount card they will not honor it. I switched pharmacies I now go to frys they do not discriminate &honor my discount card. It is sad that a company would allow pharmacist to treat customers/people who are down... More...
    (Insurance)
    Hollybonilla's Picture   Hollybonilla    0 Comments   Comments
  • Pharmacist playing Doctor



    A Pharmacist tried to deny me a refill on a medication I have been getting here for years with no previous problems. This pharmacist held a half hour conversation with whom he claimed was my Doctor( my doctor completely denies having this conversation on several ocassions) regarding the dose of my medication. This person does not know me or my medical problems. When I did speak to my doctors they were furious that this person would make such a claim and very confused as to why this person was crossing the line and taking on the role of a professional I have entrusted my care to. We still... More...
    (Medical, Dental Services)
    Imposter's Picture   Imposter    0 Comments   Comments
  • Photo Albums of low quality



    Two weeks ago I ordered 4 Photo Albums to be printed at the Walgreens store located at 3945 Dempster St, Skokie, IL 60076. When I read about the Photo Albums I thought about the prints I usually order at Walgreens (very good quality) set up in the form of an album. What I received were books with printed pages showing watered down, low quality, low definition pictures. I still wanted to make sure that I am seeing right the low quality of the pages of this books, so I ordered prints for the same pictures that were in the books. This time I could see that indeed, the photos in the Photo... More...
    (Shopping, Chain Stores)
    su4aratf8c's Picture   su4aratf8c    0 Comments   Comments
  • Con and hidden charges.



    Last year while in Miami, (12295 N.Biscayne blvd) while passing by Walgreen shop my sis insisted that i should take a shingle shot.Did the walk in and told the staff at the pharmacy that i needed a single dose of Zostavax, because my husband had the Shingles and I'm afraid that I'm going to get it. (long story) While waiting for the frozen shingle shot to rest in room temperature. Dr. Diaz said she wanted to asked some questions and I thought it was some regular questions when you go to the doctors office with questions like what I'm allergic to? work out, exercise and if I... More...
    (Medical, Dental Services)
    Emas88888888's Picture   Emas88888888    0 Comments   Comments
  • Store #06895



    I purchased an American Express gift card for $180.00 less than 20 minutes after leaving the store I lost the card. When I contacted Amex they claimed they could not find any card that matched my reciept. I went into the store & called American Express. They asked the store supervisor for their merchant ID which they could/ did not provide. To make this long story short I just wasted $180.00 because they would not replace the card or provide the neccessary info to have Amex replace the card. More...
    (Miscellaneous)
    Veryunhappy1's Picture   Veryunhappy1    0 Comments   Comments
  • Rude manager and employee



    After shopping at Walgreens for years, I had an encounter with a new manager that was rude. I do admit that I ran into the store at 11:57 to make a speedy last minute purchase. I immediately apologized upon entry and informed the cashier that I only needed a single item. I grabbed the item after and as soon as I turned around the manager yelled "Sir the store is closed if you would hurry up and make your purchase". I then went up to the counter where two cashiers were waiting and asked who had said that. They in turn said our manager. so I then said that I wanted to talk to the... More...
    (Shopping, Chain Stores)
    justjoejust's Picture   justjoejust    0 Comments   Comments
  • Poor Customer Service-Store #6881



    I went to the pharmacy department to get Allegra D on Tuesday,March 17th. I pass the cashier my ID and my coupon. She passes it over to the pharmacist and tells me that I have to answer some questions from the pharmacists. I step out of line to talk to the pharmacists. This young lady was the rudest pharmacists that I've ever had the pleasure to speak to. She didn't let me finish telling her my symptoms. She insisted that I just go buy the regular Allegra. I tell her that I bought the regular Allegra, but what I needed was Allegra D. Before I can tell her my history and why I use... More...
    (Shopping, Chain Stores)
    tdbernrd's Picture   tdbernrd    0 Comments   Comments
  • Walgreens/mcallen/dove&10th



    There's always an older man at the register with glasses. He's always rude and never greets his customers or makes them feel welcomed. I felt extremely disappointed the last time I went. My husband and I are regular customers and we always purchase cigarettes or other items. I can say the staff knows we go at least once or twice a week to purchase merchandise at Walgreens. The last time we went my husband, who's 27, got asked for his ID and he did not have it so we understand that the cigarettes could not be purchase. I went in the store instead since I had my ID, the... More...
    (Shopping, Chain Stores)
    adreetop's Picture   adreetop    0 Comments   Comments
  • Walgreens-Terrible customer service



    I would like to let know who it concerns that I will not be returning to any Walgreens store in the future.I visited the store located at 8714 East Brainerd Rd. Chattanooga,Tn 37421 and was completely appalled at the TERRIBLE customer service.I purchased a box of your store brand ibuprofin at another walgreens store on 3/3 and realized I picked up the large tablets instead of what I usually get,which is the smaller round ones.I happened to be in the East Brainerd area and stopped by the Walgreens I listed above to get an exchange.Well when I explained to the cashier Penny that I would like... More...
    (Shopping, Chain Stores)
    lisaz5's Picture   lisaz5    0 Comments   Comments
  • Very Rude Customer Service



    On 2/12/2015, last night, at 6:54pm I checked out at the front counter. The cashier didn't speak to me, instead, she complimented my hair and held a conversation with me. I noticed she never asked me if I had a rewards card and I was in a rush to get home to my sick son. While waiting on his prescription I noticed all of my items were marked at regular price so I immediately came back into the store for a refund. The same cashier, Waynica, got an attitude with me and immediately began telling me that she indeed asked me if I had a rewards card and accused me of not paying attention.... More...
    (Miscellaneous)
    Rachel23's Picture   Rachel23    0 Comments   Comments
  • Walgreens Pharmacy problems



    I dropped off 3 prescriptions at 4:30 said they would be ready for 6:30 just sat in the drive through line for over 25 minutes - it is now 6:58 and I get to the window and it isn't ready. The guys says it'll be ready in 20 minutes just drive around and wait again. Unbelievable!!! I have bronchitis with fever 100 - what is to say that it will be ready in 20 minutes - I just can't sit here coughing again. More...
    (Miscellaneous)
    kansasblue's Picture   kansasblue    0 Comments   Comments
  • Walgreens shorted me on my medicine.



    I am 72 and have lots of health problems. When I opened my bottle of Tramadol 50 mg., I was shorted 5 pills. I immediately called Walgreens, Lapeer MI. The pharmacy manager said he did a count and he had no overage. He said, "Lady I cannot give you any more pills." I said if that is true, he has a thief working there. He said they have cameras everywhere and that should show if someone stole them. His tone of voice was not reassuring that he would do anything. Two days later, I went there. He will not be in until the next day. A very nice lady Pharmacist asked if he took my... More...
    (Medical, Dental Services)
    LindaSummers's Picture   LindaSummers    0 Comments   Comments
  • Prescription filled wrong



    I had a refill for a medication, giving me 3 month's supply...90 capsules. I had the receipt for it on my email inbox. The bottle had only 30 in it, with 2 refills. I have always had my prescriptions for 3 months at a time, as getting refills from my pharmacy takes days, when it should take only one. I took my receipt from the bottle along with the "instructions" that came with the med. back to Walgreens. The "tech" behind the counter said, first, it was written that way. Then, when I showed him my emailed receipt from Walgreen's , he said the insurance company... More...
    (Medical, Dental Services)
    Jailnurse's Picture   Jailnurse    0 Comments   Comments
  • Walgreens Pharmacy Department



    Walgreens refuses to fill legal prescriptions for controlled substance and even some regular medications that their regular customers need and use. There are many that refuse to fill the prescription if all of your prescription is not at that particular pharmacy. You can call customer service or the corporate office and they say they will call you back and they never do. They do not value their customers like they always claim they do. More...
    (Medical, Dental Services)
    jr4draco's Picture   jr4draco    2 Comments   Comments
  • rude employee talking to management



    I was in the Greenfield store the other morning there was four employees behind the counter one I'm assuming is management she was wearing a vest I overheard the conversation the lady and vest was telling the young man that it was going to be a hard day out of nowhere the young man called the lady in the vest a fucking bitch I don't know why he said it but if this is the way the employees treat management I feel sorry for the management of the store. More...
    (Shopping, Chain Stores)
    fk1234's Picture   fk1234    1 Comments   Comments
  • 900 S Northwest Hwy, Fox River Grove, IL 60021



    I called in to refill 1 prescription & was told it would be about a 30 minute wait. I walked in 60 minutes later & they told me keep waiting. It took them AN HOUR AND A HALF to fill my ONE prescription! AFTER THEY TOLD ME IT WOULD ONLY TAKE 30 MINUTES TO HAVE IT READY. ...Unfortunately, I had errands to run AND TRICK-OR-TREATERS COMING TO MY HOUSE.... today of all days, I really did not need to be jerked around. Aside from being gone from my house longer than anticipated and missing trick-or-treater's, one of my errands was to MAIL MY FREAKING RENT ON TIME, which DID NOT... More...
    (Shopping, Chain Stores)
    ihatemorons's Picture   ihatemorons    0 Comments   Comments
  • Pharmacist and technicians are rude and won't take time to hear you



    Pharmacy won't allow a person to fill a prescription even one day ahead of when its due. This never caused a problem for me until I had a family emergency and couldn't make it to the pharmacy until a day later, when I had already gone most of the day without my morning meds. I filled it that evening just fine but next time I went they considered me a day early (I guess they assume I skipped the day I picked them up late??) This is a medicine that has to be taken every day to be effective. The pharmacist absolutely refused to look at my earlier fill dates to ensure I really had... More...
    (Medical, Dental Services)
    mindylouwho's Picture   mindylouwho    1 Comments   Comments
  • Horrible photo center service!!



    Absolutly horrible service . They dont have anyone working in the photo center area ! My pictures were labeled to pick up at 5:13 , and i had arrived in time but they werent even printed yet i waited until almost 7 , i had 3 different people attend me and all were useless , i had an employee Diana Torres who didnt even return after supposably attending me . Another lady had the same issue but had a pick up order at 10 am and never recieved them and she was still waiting and it was 6 pm !!! Like hire someone to work at the photo center area !!! So pathetic i also had a picture come out so... More...
    (Advertising)
    Alondra's Picture   Alondra    0 Comments   Comments
  • Walgreen's - North Fort Myers, FL



    North Fort Myers, FL store #7465 I have never been so insulted by a Pharmacist (Duc V ) in all my life. Today this man flat out stated that "it looks like you are pharmacy shopping" right to my face! The fact was that this pharmacy was out of my medication and another Walgreen's near me had closed and I have had to fill my medication's at other locations. This man needs to work on his tact and personal skills, what kind of professional would make such a comment to a sick patient? After being berated by this man I was so upset I had to be treated by my doctor because of... More...
    (Medical, Dental Services)
    sunshine4998's Picture   sunshine4998    0 Comments   Comments
  • Walgreens



    Your pharmacy employees at the store on Alameda & Wadsworth, are SO rude! You have ONE man that works there that is wonderful! I am sorry I don't know his name, I will find out his name. My husband & I would rather go to any other pharmacy than this one! It's a brand new store and we were very excited when it was built! But pharmacy is a major fail! I'd rather make the drive to Costco or King Soopers to buy my same medication I get every month, somewhere else! I'd save $ going somewhere else anyways, I don't have insurance, I go to your store because of... More...
    (Shopping, Chain Stores)
    Reviews101's Picture   Reviews101    0 Comments   Comments
  • NEVER get refills when they "FAX" it



    This has been an ONGOING problem with the store located on N. Elm Street in Greensboro, NC. Was even told last time, after calling for 3-4 days to see if reply received, that my MD had "DENIED" my request. I ABSOLUTELY knew this wasn't true, as it is a chronic medication for me. Called my MD and they called my refill directly in, pronto. Not only this problem but I have also received wrong doses of medication for myself AND my mother who has Dementia. Thank God I checked it before giving it to her!! Not just these but when I drop off a hard copy of a medication or ask... More...
    (Medical, Dental Services)
    Tamgm5's Picture   Tamgm5    0 Comments   Comments
  • Rude Assistant Manager



    Super rude assistant manager at this Walgreens. My sister and I came in wanting to return light bulbs. My sister then asked if she can take some passport pictures very politely, he huffed and puffed, then said, "Right now?... Might as well." After he took the photos, he actually THREW the black camera he used to take her photos on the desk and began uploading her photos and if you do not believe me, you can look at the surveillance at this location around 9pm on 7/28/2014. It was extremely uncomfortable and awkward. He then walked up to her and said in a rude tone, "10... More...
    (Miscellaneous)
    Sultana's Picture   Sultana    0 Comments   Comments
  • Employee in photo



    At 5:06 pm July 23 2014 Harding way Stockton,Ca Went in looking for a iphone 5s replacement charger . No one at photo And when we found a employee stocking so happens to be the girl for photo . She was hella rude didnt wAnt to help us while the cord loctaed behind the counter in PHOTO. And then gave us attitude when she had to check a price and then told us a higher price an storms off talk shit . And was asked once more to help us and she still didnt even bother to help us ! You lost all my familes business do to employee attitude and wAs she not willing to help us because im gay or... More...
    (Mobile Phones)
    pissed209's Picture   pissed209    0 Comments   Comments
  • The Pharmacy Cant be bothered to get a prescription.



    I called in a request for a prescription refill, that had run out of Refills. It had to be Dr. okay'd. The policy is to go threw the pharmacy for the refill, not through the Dr.office. I did receive a automated message saying they were contacting the Dr's office and would contact me if there was a problem. It has been a week with no response so I called Walgreen's and they insisted that there wasn't anything they could do if the dr's office didnt respond to the one fax that was sent... (WHATTTT??) and that I should call my Dr.. The Problem is, the recording at the... More...
    (Medical, Dental Services)
    Sally9666's Picture   Sally9666    1 Comments   Comments
  • Photo prints....not good anymore



    Photo prints are such poor quality over the past few months. They look like the printer settings are set on "draft" qualtiy. Just a mess & never have glossy photo paper anymore either. I have used them for years & need to find someone that can make some decent photo prints. I have talked on "chat" & even with one store manager....but seem to be no solution available. Told there are no settings to adjust the amount of ink used to print....so maybe the equipment is worn out? I have no idea. McNaughten & Broad St., Columbus, OH, Brice & Main St.,... More...
    (Miscellaneous)
    iamBeth's Picture   iamBeth    0 Comments   Comments
  • Walgreens Pharmacy Frustrations



    I went to Walgreens Pharmacy in New York City. Gave in 3 prescriptions and was told to come back in 30 minutes. I went home and came back two hours later. My prescriptions were not ready because they had to ORDER them. Why did they tell me to come back if they had to order???!!!! They said they will call when ready. No call. Nothing. I called back 3 days later and was told they were ready. Went to store to pick up and here I go again. They are working on them right now. The order just came in. Why did they tell me it was ready for pick up???!!!!! This is SO ANNOYING. I... More...
    (Medical, Dental Services)
    abc1234's Picture   abc1234    0 Comments   Comments
  • Services and returns



    Yesterday I went to Walgreens I got four things the next day I took three of them back 2 of them were makeup and I made my eyes itch and the other one was a pair of sandals and it wouldn't say on my feet the cashier told me that way I could not return anything else for the rest of the month that was the first time I returned anything for this month the next day I went back because I didn't feel good and needed to use the bathroom and buy something to drink I went back to my car and fell asleep the next thing I know the cops are pounding on my window they said I needed to move I... More...
    (Miscellaneous)
    lildolphin's Picture   lildolphin    1 Comments   Comments
  • Walgreens pharmacy is horrible



    My original visit was on 5/5/14 around 9:30 pm to drop off a prescription for IV fluids for my cat. I brought in the prescription from my vet, along with the NDC numbers of ones that I knew were in DEHP-free bags. The young lady typed in a bunch of things and said she ordered it, and that it should be in by Wednesday. She verified my phone number so they could call me when it came in. No call on Wednesday. I called the store on Thursday, they said they had no record of it in the system but the paper presciption should be in the store, so they transferred me to the store. The lady... More...
    (Medical, Dental Services)
    Petiem19's Picture   Petiem19    0 Comments   Comments
  • 24 hour 627 in Madison TN



    This place is going downhill and fast. I should not be hearing cashiers talk bad about their co workers. I used to go all the time in the mornings but have stopped because this store is just not what it use to be. The cashier always takes too long ringing me up. She has something negative to say always. She is always complaining about a co worker. i have walked by one time to see her complaining about a box of cigarettes. Seriously? They never have the shelves stocked. Management needs to learn how to manage! I see management never does anything about an employee complaining or being rude.... More...
    (Shopping, Chain Stores)
    MunecaMendoza's Picture   MunecaMendoza    0 Comments   Comments
  • manager and guard sUcks



    Tuesday night I went to Walgreen's in Philadelphia on bridge st near Frankford buying my son and daughter 2bags of the carmeal candy and on the way out I notice a dark skin guard yelling at a customer in a rude and terrifying manner the lady was pregnant and had a child with her saying this is my store if she send her son back into the store by himself he would call cops I notice the man guard was under the influence of drugs and alcohol but I don't no the full story but Philadelphia is out of control the manger was there yet said nothing when the guard was on rampage but I... More...
    (Restaurants, Fast Food, Coffee)
    helplesslady's Picture   helplesslady    0 Comments   Comments
  • Walgreens Management Concerns



    So me and my friend have recently started couponing and we love how friendly and helpful everyone always seems to be at our local Walgreens, this isn't the only store we've gone too but the people are always nice wherever we seem to go with exception to one man, and manager at that too. His name was Paul. The store was just closing as we went to go get our stuff rang up, while the clerk was helping us (who was very nice by the way! let me just make mention of that) he strolled up and interrupted her while she was trying her best to ring us up... apparently that wasn't quite... More...
    (Shopping, Chain Stores)
    darkhorse214's Picture   darkhorse214    0 Comments   Comments
  • Coupons



    I live down the block from walgreens and i lobe shopping there,however the people there are always very evil they do not make you feel welcomed specially the assistant manager.They always give me attitude when i give them my COUPONS i do not understand why,one employe even said to me your always here you come too much.This is too much for me i no longer shop at walgreens. 1210 kildare farm rd 27511 More...
    (Shopping, Chain Stores)
    selenenicasio's Picture   selenenicasio    0 Comments   Comments
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