Walgreens Reviews and Complaints

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Walgreens Reviews

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  • Walgreens Pharmacy Department



    Walgreens refuses to fill legal prescriptions for controlled substance and even some regular medications that their regular customers need and use. There are many that refuse to fill the prescription if all of your prescription is not at that particular pharmacy. You can call customer service or the corporate office and they say they will call you back and they never do. They do not value their customers like they always claim they do. More...
    (Medical, Dental Services)
    jr4draco's Picture   jr4draco    0 Comments   Comments
  • rude employee talking to management



    I was in the Greenfield store the other morning there was four employees behind the counter one I'm assuming is management she was wearing a vest I overheard the conversation the lady and vest was telling the young man that it was going to be a hard day out of nowhere the young man called the lady in the vest a fucking bitch I don't know why he said it but if this is the way the employees treat management I feel sorry for the management of the store. More...
    (Shopping, Chain Stores)
    fk1234's Picture   fk1234    0 Comments   Comments
  • 900 S Northwest Hwy, Fox River Grove, IL 60021



    I called in to refill 1 prescription & was told it would be about a 30 minute wait. I walked in 60 minutes later & they told me keep waiting. It took them AN HOUR AND A HALF to fill my ONE prescription! AFTER THEY TOLD ME IT WOULD ONLY TAKE 30 MINUTES TO HAVE IT READY. ...Unfortunately, I had errands to run AND TRICK-OR-TREATERS COMING TO MY HOUSE.... today of all days, I really did not need to be jerked around. Aside from being gone from my house longer than anticipated and missing trick-or-treater's, one of my errands was to MAIL MY FREAKING RENT ON TIME, which DID NOT... More...
    (Shopping, Chain Stores)
    ihatemorons's Picture   ihatemorons    0 Comments   Comments
  • Pharmacist and technicians are rude and won't take time to hear you



    Pharmacy won't allow a person to fill a prescription even one day ahead of when its due. This never caused a problem for me until I had a family emergency and couldn't make it to the pharmacy until a day later, when I had already gone most of the day without my morning meds. I filled it that evening just fine but next time I went they considered me a day early (I guess they assume I skipped the day I picked them up late??) This is a medicine that has to be taken every day to be effective. The pharmacist absolutely refused to look at my earlier fill dates to ensure I really had... More...
    (Medical, Dental Services)
    mindylouwho's Picture   mindylouwho    0 Comments   Comments
  • Horrible photo center service!!



    Absolutly horrible service . They dont have anyone working in the photo center area ! My pictures were labeled to pick up at 5:13 , and i had arrived in time but they werent even printed yet i waited until almost 7 , i had 3 different people attend me and all were useless , i had an employee Diana Torres who didnt even return after supposably attending me . Another lady had the same issue but had a pick up order at 10 am and never recieved them and she was still waiting and it was 6 pm !!! Like hire someone to work at the photo center area !!! So pathetic i also had a picture come out so... More...
    (Advertising)
    Alondra's Picture   Alondra    0 Comments   Comments
  • Walgreen's - North Fort Myers, FL



    North Fort Myers, FL store #7465 I have never been so insulted by a Pharmacist (Duc V ) in all my life. Today this man flat out stated that "it looks like you are pharmacy shopping" right to my face! The fact was that this pharmacy was out of my medication and another Walgreen's near me had closed and I have had to fill my medication's at other locations. This man needs to work on his tact and personal skills, what kind of professional would make such a comment to a sick patient? After being berated by this man I was so upset I had to be treated by my doctor because of... More...
    (Medical, Dental Services)
    sunshine4998's Picture   sunshine4998    0 Comments   Comments
  • Walgreens



    Your pharmacy employees at the store on Alameda & Wadsworth, are SO rude! You have ONE man that works there that is wonderful! I am sorry I don't know his name, I will find out his name. My husband & I would rather go to any other pharmacy than this one! It's a brand new store and we were very excited when it was built! But pharmacy is a major fail! I'd rather make the drive to Costco or King Soopers to buy my same medication I get every month, somewhere else! I'd save $ going somewhere else anyways, I don't have insurance, I go to your store because of... More...
    (Shopping, Chain Stores)
    Reviews101's Picture   Reviews101    0 Comments   Comments
  • NEVER get refills when they "FAX" it



    This has been an ONGOING problem with the store located on N. Elm Street in Greensboro, NC. Was even told last time, after calling for 3-4 days to see if reply received, that my MD had "DENIED" my request. I ABSOLUTELY knew this wasn't true, as it is a chronic medication for me. Called my MD and they called my refill directly in, pronto. Not only this problem but I have also received wrong doses of medication for myself AND my mother who has Dementia. Thank God I checked it before giving it to her!! Not just these but when I drop off a hard copy of a medication or ask... More...
    (Medical, Dental Services)
    Tamgm5's Picture   Tamgm5    0 Comments   Comments
  • Pharmacy



    I finally found a great pharmacy.... or so I thought. Love the hours, drive thru service and most of the time.... great professional service. I have been with you for over a year now. However, lately.... problems! When I call the pharmacy hotline for a Rx refill.... not a problem. When I have a specific question, I reach a "call center" NOT the pharmacy. 9 out of 10 times, the call center doesn't have the answer, or pretend they do and if I trust them.... nope... still an unresolved problem. Two times in the last few months, my ongoing Rx has been "out of... More...
    (Medical, Dental Services)
    Liddlecrab's Picture   Liddlecrab    0 Comments   Comments
  • Photos Messed Up Slightly



    I ordered 68 photos from a Walgreens yesterday and just picked them up. I was confused/upset to see that most were stuck together- as if they didn't let the photos dry before putting them in the pack or someone got impatient.Whatever the cause, they were stuck together on the left long side (4x6) of the photo, and left some sort of residue/strange texture on the front of the picture when pulled apart, which left creases on the back of the other. I have never had this big of an issue with Walgreens Photo, but this particular store has caused other minor headaches with their Photo... More...
    (Miscellaneous)
    EddiePoodle's Picture   EddiePoodle    0 Comments   Comments
  • Rude Assistant Manager



    Super rude assistant manager at this Walgreens. My sister and I came in wanting to return light bulbs. My sister then asked if she can take some passport pictures very politely, he huffed and puffed, then said, "Right now?... Might as well." After he took the photos, he actually THREW the black camera he used to take her photos on the desk and began uploading her photos and if you do not believe me, you can look at the surveillance at this location around 9pm on 7/28/2014. It was extremely uncomfortable and awkward. He then walked up to her and said in a rude tone, "10... More...
    (Miscellaneous)
    Sultana's Picture   Sultana    0 Comments   Comments
  • Employee in photo



    At 5:06 pm July 23 2014 Harding way Stockton,Ca Went in looking for a iphone 5s replacement charger . No one at photo And when we found a employee stocking so happens to be the girl for photo . She was hella rude didnt wAnt to help us while the cord loctaed behind the counter in PHOTO. And then gave us attitude when she had to check a price and then told us a higher price an storms off talk shit . And was asked once more to help us and she still didnt even bother to help us ! You lost all my familes business do to employee attitude and wAs she not willing to help us because im gay or... More...
    (Mobile Phones)
    pissed209's Picture   pissed209    0 Comments   Comments
  • The Pharmacy Cant be bothered to get a prescription.



    I called in a request for a prescription refill, that had run out of Refills. It had to be Dr. okay'd. The policy is to go threw the pharmacy for the refill, not through the Dr.office. I did receive a automated message saying they were contacting the Dr's office and would contact me if there was a problem. It has been a week with no response so I called Walgreen's and they insisted that there wasn't anything they could do if the dr's office didnt respond to the one fax that was sent... (WHATTTT??) and that I should call my Dr.. The Problem is, the recording at the... More...
    (Medical, Dental Services)
    Sally9666's Picture   Sally9666    1 Comments   Comments
  • Walgreens Brand Self-Tanning Spray Mist



    I have used several different self-tanning products (lotions and sprays) over the last few months and the Walgreens' Brand Self-Tanning Spray Mist is the absolute worst! Even though it is easy to use and covers well, it takes HOURS to dry. Even after sitting in front of a fan off and on for a couple of hours and moving around the house doing chores, I am still sticky three hours after applying the spray! The price was great but it definitely wasn't worth the hassle of having sticky arms for hours at a time. I would have gladly spent a few more dollars on a product that dried... More...
    (Beauty)
    Elisabeth's Picture   Elisabeth    0 Comments   Comments
  • Photo prints....not good anymore



    Photo prints are such poor quality over the past few months. They look like the printer settings are set on "draft" qualtiy. Just a mess & never have glossy photo paper anymore either. I have used them for years & need to find someone that can make some decent photo prints. I have talked on "chat" & even with one store manager....but seem to be no solution available. Told there are no settings to adjust the amount of ink used to print....so maybe the equipment is worn out? I have no idea. McNaughten & Broad St., Columbus, OH, Brice & Main St.,... More...
    (Miscellaneous)
    iamBeth's Picture   iamBeth    0 Comments   Comments
  • Walgreens Pharmacy Frustrations



    I went to Walgreens Pharmacy in New York City. Gave in 3 prescriptions and was told to come back in 30 minutes. I went home and came back two hours later. My prescriptions were not ready because they had to ORDER them. Why did they tell me to come back if they had to order???!!!! They said they will call when ready. No call. Nothing. I called back 3 days later and was told they were ready. Went to store to pick up and here I go again. They are working on them right now. The order just came in. Why did they tell me it was ready for pick up???!!!!! This is SO ANNOYING. I... More...
    (Medical, Dental Services)
    abc1234's Picture   abc1234    0 Comments   Comments
  • Services and returns



    Yesterday I went to Walgreens I got four things the next day I took three of them back 2 of them were makeup and I made my eyes itch and the other one was a pair of sandals and it wouldn't say on my feet the cashier told me that way I could not return anything else for the rest of the month that was the first time I returned anything for this month the next day I went back because I didn't feel good and needed to use the bathroom and buy something to drink I went back to my car and fell asleep the next thing I know the cops are pounding on my window they said I needed to move I... More...
    (Miscellaneous)
    lildolphin's Picture   lildolphin    1 Comments   Comments
  • Walgreens pharmacy is horrible



    My original visit was on 5/5/14 around 9:30 pm to drop off a prescription for IV fluids for my cat. I brought in the prescription from my vet, along with the NDC numbers of ones that I knew were in DEHP-free bags. The young lady typed in a bunch of things and said she ordered it, and that it should be in by Wednesday. She verified my phone number so they could call me when it came in. No call on Wednesday. I called the store on Thursday, they said they had no record of it in the system but the paper presciption should be in the store, so they transferred me to the store. The lady... More...
    (Medical, Dental Services)
    Petiem19's Picture   Petiem19    0 Comments   Comments
  • 24 hour 627 in Madison TN



    This place is going downhill and fast. I should not be hearing cashiers talk bad about their co workers. I used to go all the time in the mornings but have stopped because this store is just not what it use to be. The cashier always takes too long ringing me up. She has something negative to say always. She is always complaining about a co worker. i have walked by one time to see her complaining about a box of cigarettes. Seriously? They never have the shelves stocked. Management needs to learn how to manage! I see management never does anything about an employee complaining or being rude.... More...
    (Shopping, Chain Stores)
    MunecaMendoza's Picture   MunecaMendoza    0 Comments   Comments
  • manager and guard sUcks



    Tuesday night I went to Walgreen's in Philadelphia on bridge st near Frankford buying my son and daughter 2bags of the carmeal candy and on the way out I notice a dark skin guard yelling at a customer in a rude and terrifying manner the lady was pregnant and had a child with her saying this is my store if she send her son back into the store by himself he would call cops I notice the man guard was under the influence of drugs and alcohol but I don't no the full story but Philadelphia is out of control the manger was there yet said nothing when the guard was on rampage but I... More...
    (Restaurants, Fast Food, Coffee)
    helplesslady's Picture   helplesslady    0 Comments   Comments
  • CONTACTS



    SO I HAVE NEVER ORDERED THROUGH WALGREENS ONLINE AND I WILL NEVER ORDER THROUGH IR AGAIN, I ORDERED A BOX OF CONTACTS ON THE 8TH OF MARCH AND IT IS NOW THE 24TH AND STILL HAVE NOT RECV'D THEM. THEY SEND YOU A TRACKING NUMBER AND WHEN I LOOK AT WHERE THE PACKAGE IS, IT SHOWS THE DELIVERY DATE AT THE 15TH OF MARCH. AT THIS POINT I PATENTLY WAIT UNTIL THE 20TH COMES AND STILL NOT CONTACTS, I LOOK AT TRACKING AGAIN IT STILL SHOWS THE 15TH FOR DELIVERY DATE BUT IT SHOWS THE CONTACTS IN ELK GROVE VILLAGE, IL SO IM PISSED AND SORRY I WOULD RATHER PAY SHIPPING AND GET MY PRODUCT IN A TIMELY... More...
    (Beauty)
    NICKIE0704's Picture   NICKIE0704    0 Comments   Comments
  • Prescription refill process



    I called what I thought was a Walgreen's pharmacy in Tucson and asked the "pharmacist tech" to please check my refill status. I then made it very clear that every time I go into Walgreen's to pick up a refill they are "out" of at least one of my needed refills and they have to re-order it and I have to come back a second time SO I thought I'd be proactive and call ahead first to make sure it was in stock. Yes, I was assured that MY store that all my needs were in stock and I could pick up ALL 4 scripts in one hour. NO. I get there and they are out of... More...
    (Medical, Dental Services)
    CaseyC's Picture   CaseyC    0 Comments   Comments
  • walgreens management



    I am writing to complain about the walgreens in prospect Kentucky. I was one of many standing in line at the front cashier the other day. The cashier had a problem of some kind and kept calling over the loud speaker code 60. She also requested the manager come up front to her station. The line kept getting longer and longer and NO Manager appeared or communicated of any kind. To make it worse, I looked over across the way at the photography station and 3 employees were looking in our direction and laughing. This was no short period of time. Customers should came first! I wonder if this... More...
    (Miscellaneous)
  • Walgreens Management Concerns



    So me and my friend have recently started couponing and we love how friendly and helpful everyone always seems to be at our local Walgreens, this isn't the only store we've gone too but the people are always nice wherever we seem to go with exception to one man, and manager at that too. His name was Paul. The store was just closing as we went to go get our stuff rang up, while the clerk was helping us (who was very nice by the way! let me just make mention of that) he strolled up and interrupted her while she was trying her best to ring us up... apparently that wasn't quite... More...
    (Shopping, Chain Stores)
    darkhorse214's Picture   darkhorse214    0 Comments   Comments
  • Coupons



    I live down the block from walgreens and i lobe shopping there,however the people there are always very evil they do not make you feel welcomed specially the assistant manager.They always give me attitude when i give them my COUPONS i do not understand why,one employe even said to me your always here you come too much.This is too much for me i no longer shop at walgreens. 1210 kildare farm rd 27511 More...
    (Shopping, Chain Stores)
    selenenicasio's Picture   selenenicasio    0 Comments   Comments
  • Walgreens-Not able to redeem coupons



    I had a set of coupons from black Friday around 20$ the expired the day before I went into to the store to redeem them. The manager refused to redeem them and said she would be fired if she did. Really. I day and you can't honor the coupons. The is for money back on items i purchased in your store. The time frame for your coupons is way to short and some flexablitiy should be allowed. Better yet take your name off the coupon if you really don't stand behind the couon. More...
    (Shopping, Chain Stores)
    heathernevens's Picture   heathernevens    4 Comments   Comments
  • Hours



    Really must we be open all these insane hours. Even when stores are not busy. What happened to family values. You have stores open earlier all the time. There's convenience and then there's greed. Please stay open 8 to 8. If customer can't shop during those hours, then they need to readjust their schedules. Sundays should b family time w 8 to 6 hours. B a family drug store not a greedy Chain More...
    (Miscellaneous)
    Nicoledavis's Picture   Nicoledavis    0 Comments   Comments
  • Bad Experience With Photo



    I ordered a card for one of my customers. It was just one simple photo card. Now, I am not usually picky about things, but this is something that I really wanted to look nice. I arrive at the store to pick up my card and they hand it to me. I open the package, and the picture is not even centered. There is a crooked white border around it, so I ask them if they can cut it off. She cuts it even more crooked and says is this good? I reply with "no i need the whole border off." She then cuts it, and after about 10 minutes, I'm on my way. I get home and open the card to find that... More...
    (Entertainment, Movies, Events)
    livelaugh135's Picture   livelaugh135    0 Comments   Comments
  • Personal Injury Claim



    I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury. Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly and reasonably. My expenses are well over $15K, not to... More...
    (Legal Services)
  • Sedgwick Personal Injury Claim



    Personal injury claim with Sedgwick with James Nelson. I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury. Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly... More...
    (Legal Services)
  • Personal Injury Compliant



    I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury. Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly and reasonably. My expenses are well over $15K, not to... More...
    (Legal Services)
    pawwil3b's Picture   pawwil3b    0 Comments   Comments
  • Walgreens Pharmacy in Jenks sucks



    I dropped a prescription at 5:30pm said it would be ready in 20min so I went to eat came back at 8pm to find out my prescription was never filled!! Then they tell me I have to wait 30more min what a crock. I've had problem after problem with Walgreens. their employees are rude and inconsiderate, the lines are long, and lately prices are high. Sorry but I will not shop at Walgreens anymore after this last experience! More...
    (Shopping, Chain Stores)
    Tiff98's Picture   Tiff98    0 Comments   Comments
  • won't take cash for a perscription.. seriously?



    My fiancé went to walgreens to pic up a long standing prescription and has being going to walgreens for years.. he lost his insurance and now pays 100% for all of his prescriptions.. this new pharmacist would NOT fill his prescription because he was paying cash.. seriously.. how many people use their insurance and never get questioned? but because he is a hardworking person and EARNS his money to get what he needs he got denied.. time to find a new pharmacy after 20 years as I have to pay cash for mine as well.. talk about discrimination...... oh yeah and all of this happened AFTER... More...
    (Miscellaneous)
    cmwtsc's Picture   cmwtsc    0 Comments   Comments
  • Walgreens shorted my prescription on 2 occasions.



    I have chronic back pain and rheumatoid arthritis. I take Tramadol for pain. My prescription is for 180 a month. Twice in a row Walgreens has shorted me by 90. The first time I caught it before I left the store. The next time I asked for a count and they were too busy but assured me the count was right. Well, I get home and it was short 90. I called and they said since I left he store there was nothing I could do. I said I would have to file a corporate complaint for their store and the person said if I did that I'd be sorry. I am pretty sure the pharmacist is stealing from customers. More...
    (Miscellaneous)
    Lightman9's Picture   Lightman9    2 Comments   Comments
  • rude and horribly mean spiteful employees in pharmacy



    Every time I go into pick up my medicine there is a young girl who works there who talks to people like they are crap. She makes rude and mean faces at customers through the drive thru window! She even said what are you doing here, when I had a text message telling me to pick up my medicine! She should never work in customer service! I will never encourage people I know to go to this store! Ever! I work in a complaint department dealing with unsatisfied customer, I would never treat my customers like she does. It would put us out of business! Horrible place! More...
    (Miscellaneous)
    99000251505's Picture   99000251505    1 Comments   Comments
  • Rude manager assistant



    I"m a used customer,but in one ocassion a went to Walgreens to buy some things and then I asked the manager in charge if he has a change for a 100 dollar bill and he was so rude and told me that my bill didn't look right and and he saw me when I just took the money out of the chase ATM inside the store.I know he is a colombian guy and I imagine why he react like that.He may think that everyone is like the people where he came from... More...
    (Medical, Dental Services)
    sweetmilky28's Picture   sweetmilky28    0 Comments   Comments
  • Policies



    After returning one hour later with a "Pur" water filter that was missing parts to get my "cash" purchase back I was told your policy is that I HAD to give my name, address AND phone number. OR, I could not get my money back. You did not ask for this info when I bought the item. Being that I presently have 53 telemarket callers harassing me daily "MY Policy" is not to give it out anymore. WHY do you DEMAND this? After a screaming match with the idiot behind the counter, I relented with a fake number. When he saw I was getting crazy why didn't he just put... More...
    (Miscellaneous)
  • Inapt



    Twice this happened on two separate occasions Customer: "hi we are here to to pick up a prescription our doctor called in earlier today" Walgreens: "we don't seem to have a record of it, come back in 20 min while we will check our voicemails" 1 hour later Customer: "we are back for our prescription that was called in" Walgreens: "we don't have a record of it call your doctor in the morning" Do you really thnk our Dr forgot to call in our prescription on two different occasions? We are going somewhere else. Morons.i More...
    (Miscellaneous)
  • Walgreens Gresham OR--continuing prob of not enough stock of sale item



    constantly advertising producets not in stock, the day the ad starts. In this case It's a fre in-store coupon for Poise Body Cooling Towelettes.Good for only 13 days and as usual no rproduct on shelf and no one seems to knw when it will be in stock. This is a common problem with Walgreens...advertising but not enough or no product available and in most cases, given a rain check that if you try to redeem in a reasonable amt of time, the product is still nhot in or not enough to cover rain check. If you are going to advertise a product that is quick to sell,make up a special... More...
    (Advertising)
    originator's Picture   originator    2 Comments   Comments

Walgreens Reviews By Product

 

Walgreens Comments


a5150 says: (6 months ago)
 0
I went to the walgreen's in Zephyrhills FL . I was a paient for 3 years picking up the same RX's monthly. 2 days ago I went in as usual and there was there 3rd rx manager in 2 weeks, the first 2 were great , this last one was compleatly horriable rude and a racist profiler , I am a 42 yr old half usa mutt and half turkish with a turk middle last name, he told me 24 hrs and I can pick it up?? usualy acutaly always its ben an hr or 2 at the end of 36 hrs of me driving 25 mi one way to check on my scripts he told me he was not going to fill them gave me no reason why and continued to berate me. I dident mention that in the 36 hrs he made me bring him 3 different MRI's and called my doctor ( witch later I was told by my DR he never called) he blacklisted me from walgreen's pharm now remember this is the second time I have seen him in my life , I was a model paient with 3 years of knowing everyone there and being on a first name basis with them all , this one sad excuse of a man ruined this for me , he also said he would not fill my scripts because he did not agree with the treatment plan the DR had me on he made me give him personal medical records copyed and kept them and told me everything was A ok just needed to veirify the scripts, he asked how I pay for all my medical treatment ( y is that any of his bizz??) end result he laughed and smiled when he said im in charge and can do what I want as he told me he was not gona fill them after 36 hrs of me running personal medical records to him, these are meds u can not just quit either, If you want to be shamed and berated then please go to wallgreens on st rd 54 in Zephyrhills fl. not only that but 3 yrs of perfect medical records were erased and I was told that I would not be able to go to any walgreen's rx in the country. this joke of a man pretends to have a medical degree and loves to string people along, if you have no option and must use this rx ae you need a meds or you will die, just go ahead and die first this way he wont have the satisfaction of laughing at you as he says he will help only to watch u suffer, . sorry for all the mis spelled words and bad grammer im im in a rotten mood. thanks walgreen's



Tasia714 says: (12 months ago)
 0
My daughter-in-laws mother is 63 yrs old. She has been a worthy and valuable employee at Walgreens for nearly 15 yrs. She does not complain and always gets to work on time.
This week she came down sick, her daughter took her to the Dr. She has a Dr. excuse, she is on medication, today is her birthday and it was her day off and yet THEY STILL MADE HER GO TO WORK! What kind of heartless jerks are running this place? This is no way to treat your valued employees! Shame on Wal-greens, this will not be the last review I write about this store.



emamcw says: (1 year ago)
 0
I went to Walgreens (9/15/13) in Bound Brook, NJ to fill my prescription for Free Style test strips for blood sugar testing. The store had a sign placed in the pharmacy department which stated that a customer will expect to pay 0% if that person had Medicare Part B and a secondary insurance. This information was placed in very small letters at the bottom of the sign. To lead a more normal life after 53 years living with Type 1 diabetes, I must test my blood sugar 10 to 14 times per day! I therefore looked at this sign with hope that my total pharmaceutical costs will decrease. However, I was told I would have to pay a certain amount of money despite the sign!! I requested that the sign be taken down since they were charging a certain amount of money per prescriptions for these testing supplies in spite of what their sign stated. I thought of the "truth in advertising" bill, and would like people to know that it is not being followed at Walgreen's, and I wonder what else is not being done to keep the public safe and the employees at Walgreens honest? I did check out RiteAid where there was no sign. There was a sign posted at CVS.



emamcw says: (1 year ago)
 0
I went to Walgreens (9/15/13) in Bound Brook, NJ to fill my prescription for Free Style test strips for blood sugar testing. The store had a sign placed in the pharmacy department which stated that a customer will expect to pay 0% if that person had Medicare Part B and a secondary insurance. This information was placed in very small letters at the bottom of the sign. To lead a more normal life after 53 years living with Type 1 diabetes, I must test my blood sugar 10 to 14 times per day! I therefore looked at this sign with hope that my total pharmaceutical costs will decrease. However, I was told I would have to pay a certain amount of money despite the sign!! I requested that the sign be taken down since they were charging a certain amount of money per prescriptions for these testing supplies in spite of what their sign stated. I thought of the "truth in advertising" bill, and would like people to know that it is not being followed at Walgreen's, and I wonder what else is not being done to keep the public safe and the employees at Walgreens honest? I did check out RiteAid where there was no sign. There was a sign posted at CVS.



pawwil says: (1 year ago)
 0
WALGREENS...I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury.

Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly and reasonably. My expenses are well over $15K, not to mention the pain and suffering that I have endured. Mr. Nelson is uncooperative and unable to settle this claim to cover these costs and I am extremely frustrated. As a long time customer of Walgreens, along with my friends and family who are also long time customers, I am disappointed because Sedgwick’s service handling this claim has caused me grief and it is not being reviewed adequately and my Attorney has gone back several times to get this resolved fairly. Although, has recently received a lot of public bad press, it is a really good drugstore.

There were two witnesses as the Walgreens at the time of the accident and the Manager took a report and pictures of the flooring at the time of the accident so there should be no doubt that Walgreens is at fault. My Attorney stated that the Sedgwick’s Adjustor is not cooperative and unwilling to adjust this claim and suggested requesting the pictures/evidence and other documentation pertaining to this accident.

To resolve the problem, I would appreciate your review of Sedgwick and their Claim Adjustor services. If you do not care to respond to assist me with this problem, I was told to try to contact you or your corporate office through your Facebook and Twitter to find assistance with this problem. Trying to contact someone on social media can be difficult especially to companies that do not demonstrate care and concern for the well being of their customers. That is why I am soliciting your immediate assistance because I am very disappointed with this situation. Although Sedgwick is hired to represent, please note that they are not cooperative and are not demonstrating characteristics of a reputable company. I trust this is not the way that wishes to conduct business with valued customers

P. williams
pawwil@yahoo.com



Sanjai says: (2 years ago)
 0
Walgreens in Berkeley on Shattuck at Cedar. Cashier named David asks very disturbing questions about my personal life. I am only 15,how creepy and gross.



rowrow says: (2 years ago)
 0
walgreens in niles on greenwood. is the worst place a human being can work.discrimination,favoritism and lack of work ethics..they control their staff by lowering hours on the schedule and my former co workers are afraid to speak up for FEAR of retaliation and having their hours cut and possible job loss..its so poorly managed i dont know how this store still is in buisness,i rate on a scale of 1 to 10 a big fat zero



Batman123 says: (2 years ago)
 0
I went to walgreens on 11-21-12 to buy some abreva which was $23.99 for a 2og.07 oz and look on line and seen this same product for like $13.00 and $15.00 dollards. walgreen you should be shame of yourself with your jack up price I promise myself I will stay out of your store. Very unhappy custom.



wonkytonk says: (2 years ago)
 0
Walgreen store #4027 on Westheimer & Sage, Houston, Texas.

During checkout I remarked to the clerk that the store's Halloween decorations were quite scary. He asked if I was OK, said I was acting weird and drunk and he was hesitant to sell me alcohol. I hadn't been drinking (nor do I take drugs, prescription or otherwise) and I was my usual happy self. But the accusation and encounter were a true downer.

The clerk is a overweight black gentleman of perhaps 30 years of medium to short height with whom I have interacted many times. He is well-spoken, formal and careful in speech but always distant. He is an efficient, albeit not particularly friendly, clerk as long as everything is routine.

Unfortunately he manifests a smoldering underlying hostility. Laughter startles him; he reacts as if affronted. He is quick to be slighted. He seems to parse most any question (especially any joke) as a social affront.

Perhaps he is autistic. But I am afraid he is an intelligent yet angry, severely unhappy man who takes delight in walking a fine line between insulting customers and getting fired.



birdlady1451 says: (3 years ago)
 0
I was recently in your store, store #07015-20901 Devonshire Street. Chatsworth, CA 91311. I wanted the corporate office to know that you have an exceptional employee working for you. Yes, this is someone that is not complaining. But in fact want to thank you for a pleasent exsperiance, The name of the employee is Leila. It not often anymore these days that people care to do a good job and be helpful and pleasant while doing so. I thought you should know that you have such an employee . Thank you . sincerely Candi Moffat.



birdlady1451 says: (3 years ago)
 0
I was recently in your store, store #07015-20901 Devonshire Street. Chatsworth, CA 91311. I wanted the corporate office to know that you have an exceptional employee working for you. Yes, this is someone that is not complaining. But in fact want to thank you for a pleasent exsperiance, The name of the employee is Leila. It not often anymore these days that people care to do a good job and be helpful and pleasant while doing so. I thought you should know that you have such an employee . Thank you . sincerely Candi Moffat.



pklkhsj says: (3 years ago)
 0
Atlanta Walgreen's Pharmacy made an error with my husband's prescription and he died. We picked up the prescription on Friday and began taking it. My husband became ill over the weekend we noticed that he had been given the wrong dosage. I immediately contacted Walgreen's and was spoken to rudely and hung up on by the pharmacist.

I contacted the Corporate office to file a complaint and the investigation results indicated that it was a human error. I have names,dates, and positions of personnel from that even. Since then I have been sparely working with George Bryant with your claims department, Sedgwick who last week offered me a settlement of $5,000 for the worth of my husband. Is this a joke? I have posted this on the internet and placed calls to the television media. Others should know just how you value your customers. I have never even received a letter of apology or regrets from you guys. Wow, you are on every corner here in the city. If only people knew what you are really all about.



rca2731 says: (3 years ago)
 0
I want management to know about my shopping experience at your #10215. One of your employee went out of her way to help
me find the items in the store. Her name is BIANCA which I
ask her to give me 'cause she is very helpful and courteous.
I shopped at other locations in Las Vegas but this store
#10215 we'll definitely be our #one Walgreen store.
Thanks,
Rudy C. A.



ntvtch says: (4 years ago)
 0
hey guy don't feaking buy any gift card at walgreens they feaking cheatting on you guy.. Cuz i bought a applebee's gift card and they never work and then i come back to complain they said they can't do anyting...DON'T F..ING BUY ANYTHING AT WALGREENS



eswallace says: (5 years ago)
 0
I need to know how to file a formal complaint with this company... thought I could find it online, but this is the closest thing I found.

After sitting for more than 20 minutes, being the third person in line, at the pharmacy's drive through, and the first car never moving, I decided to go inside, despite being in pajamas. There was only one person waiting on their prescription in that area(granted others may have been around the store). I had dropped off my prescriptions around 4:30 pm... and promised the prescriptions would be ready waaaayyy before 7pm. I was inside the store around 7:30pm, but even though they had had 2 and a half hours, they had not yet done my prescriptions by the promised time, nor did I recieve a phone call saying to wait. The prescriptions were not given to me until 7:50pm. I had two hungry people and a preheating oven at the house.

After going home with my prescriptions, I found the instructions on one of my prescriptions wasn't even correct. If I took the prescription the way the label said, I would most likely end up kicking off a bipolar episode that could very possibly end in suicide. The only way I know these instructions were incorrect is that I have been taking the prescription for about 4 months, SINCE a suicide attempt. To make it worse, if this were any other medication, an incorrect label could end in illness or DEATH, with the PHARMACY AT FAULT!

I'll add to this to say that my mother went to pick up my sister's birth control last weekend. She called ahead of time to make sure the medication would be up there and was confirmed that it was. When she got up there they told her to wait. Despite her sitting there in the pharmacy section, them KNOWING she was there, they called the house to say they were out of the prescription until Tuesday. I had to call her, at the pharmacy, to tell her. After which she had to drive across town to ANOTHER walgreens to find the medication.



wagntales1 says: (5 years ago)
 0
Walgreens is the absolute WORST place in the world to get an RX, rent medical equipment from or try and get a sale item advertised. Woe be it if you are an employee at Walgreens. - FORGET ABOUT IT. I have a loved on who works at the Corporate Office. I had believed in the Walgreens. Family First! Sounds good – sure not the facts! Walgreens bills the customers far after they should. Clearly the insurance company indicated the rental equipment has exceeded the purchase price. What does Walgeens do – continue to bill. This is after NUMEROUS conversation and they say they will correct – yet they terminate that employee for the restructuring nightmare that they themselves are clueless on and the consumer has to go through the same conversation over and over again. Now if that is not a headache alone – they are out-sourcing to INDIA! If a co-worker accuses you of anything which is completely unfounded they treat you worse you worse than a second class citizen. Walgreen's dictates who you can even go out to lunch with - this is with fellow workers - PEOPLE THEY HIRE and won't let you even have lunch with and you share the same lunch hour. The corporate communication is equal to getting a RX filled - a nightmare! They allow fellow employees to defame co-workers and treat you guilty and forget your rights. In Walgreen's clearly AMERICA does not exist -- there is only WALGREENS WORLD consisting of defamation, poor employee relations – terminating able people in America to outsource outside the United States. Plus I am sure we have all had the FINE experience of the pharmacy. All I can say is “There is Away” – ONLY Walgreen’s way. What a crock of we all know what! Think before you engage you life with Walgreens. Walgreens is the absolute WORST experience on every level, consumer, patient, or for professional loved ones! Here I come CVS!!!!



Walgreensforlife says: (5 years ago)
 0
Paula and Pan2 are cry babies. Lots of Me, My, and I in those comments. Your post says it all. Wahhhh! Nobody cares about you. Why don't you make ME a priority. And YOU pan2, how do you know someone was talking to a friend? Maybe he was being nice to a patient. You are bipolar and assume to much. Go to riteaid and fail with them.



LillyBee says: (5 years ago)
 0
I just received my flue vaccine today and I have nothing to say except I was very pleased with the care I received. Christina, the pharmacist, was very pleasant and professional (pinella Park Florida) Thanks once again for providing this valuable service. Lilly



Thanks says: (5 years ago)
 0
A Big Thank You to the lady in Walgreens Customer Solutions. I am so sorry I forgot her name but she
solved my problem with Tracone pheone card and renewed my faith that someone does care. As long as ther is a Walgreens I'll always be a loyal customer Thanks



pan2 says: (6 years ago)
 0
I came to pick up a prescription @ 10:55 pm @ 1701 9th st, Wichita
Falls, Tx because it was the only one open @ this time of night----only to find Tyler, talking on the phone to a friend while 5 customers inside & one on the other line & one @ the drive-thru waited----he made eye-contact but never stopped his conversation to help anyone----I will make certain that I tell everyone I know, (I am a registed Nurse) to never to get their prescriptions @ a Walgreens Pharmacy---how rude can you get!!!!! IRATE CUSTOMER



pan2 says: (6 years ago)
 0
I came to pick up a prescription @ 10:55 pm @ 1701 9th st, Wichita
Falls, Tx because it was the only one open @ this time of night----only to find Tyler, talking on the phone to a friend while 5 customers inside & one on the other line & one @ the drive-thru waited----he made eye-contact but never stopped his conversation to help anyone----I will make certain that I tell everyone I know, (I am a registed Nurse) to never to get their prescriptions @ a Walgreens Pharmacy---how rude can you get!!!!! IRATE CUSTOMER



paula1963 says: (6 years ago)
 0
Walgreens located at intersection of Litchfield Rd and Indian School Rd in Lichfield Park, AZ has horrible customer service. The staff doesn't acknowledge nor thank you for your business. In today's economic struggles consumers have a choice of where they spend their hard earned paychecks and I am choosing to switch an other pharmacy that cares about making me a priority.




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