Walgreens Reviews and Complaints

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Walgreens Reviews

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  • Walgreens shorted my prescription on 2 occasions.



    I have chronic back pain and rheumatoid arthritis. I take Tramadol for pain. My prescription is for 180 a month. Twice in a row Walgreens has shorted me by 90. The first time I caught it before I left the store. The next time I asked for a count and they were too busy but assured me the count was right. Well, I get home and it was short 90. I called and they said since I left he store there was nothing I could do. I said I would have to file a corporate complaint for their store and the person said if I did that I'd be sorry. I am pretty sure the pharmacist is stealing from customers. More...
    (Miscellaneous)
    Lightman9's Picture   Lightman9    0 Comments   Comments

  • rude and horribly mean spiteful employees in pharmacy



    Every time I go into pick up my medicine there is a young girl who works there who talks to people like they are crap. She makes rude and mean faces at customers through the drive thru window! She even said what are you doing here, when I had a text message telling me to pick up my medicine! She should never work in customer service! I will never encourage people I know to go to this store! Ever! I work in a complaint department dealing with unsatisfied customer, I would never treat my customers like she does. It would put us out of business! Horrible place! More...
    (Miscellaneous)
    99000251505's Picture   99000251505    0 Comments   Comments

  • Rude manager assistant



    I"m a used customer,but in one ocassion a went to Walgreens to buy some things and then I asked the manager in charge if he has a change for a 100 dollar bill and he was so rude and told me that my bill didn't look right and and he saw me when I just took the money out of the chase ATM inside the store.I know he is a colombian guy and I imagine why he react like that.He may think that everyone is like the people where he came from... More...
    (Medical, Dental Services)
    sweetmilky28's Picture   sweetmilky28    0 Comments   Comments

  • Policies



    After returning one hour later with a "Pur" water filter that was missing parts to get my "cash" purchase back I was told your policy is that I HAD to give my name, address AND phone number. OR, I could not get my money back. You did not ask for this info when I bought the item. Being that I presently have 53 telemarket callers harassing me daily "MY Policy" is not to give it out anymore. WHY do you DEMAND this? After a screaming match with the idiot behind the counter, I relented with a fake number. When he saw I was getting crazy why didn't he just put... More...
    (Miscellaneous)
    JudithinHouston's Picture   JudithinHouston    1 Comments   Comments

  • Inapt



    Twice this happened on two separate occasions Customer: "hi we are here to to pick up a prescription our doctor called in earlier today" Walgreens: "we don't seem to have a record of it, come back in 20 min while we will check our voicemails" 1 hour later Customer: "we are back for our prescription that was called in" Walgreens: "we don't have a record of it call your doctor in the morning" Do you really thnk our Dr forgot to call in our prescription on two different occasions? We are going somewhere else. Morons.i More...
    (Miscellaneous)
    Trustworthyreviewer's Picture   Trustworthyreviewer    1 Comments   Comments

  • Walgreens Gresham OR--continuing prob of not enough stock of sale item



    constantly advertising producets not in stock, the day the ad starts. In this case It's a fre in-store coupon for Poise Body Cooling Towelettes.Good for only 13 days and as usual no rproduct on shelf and no one seems to knw when it will be in stock. This is a common problem with Walgreens...advertising but not enough or no product available and in most cases, given a rain check that if you try to redeem in a reasonable amt of time, the product is still nhot in or not enough to cover rain check. If you are going to advertise a product that is quick to sell,make up a special... More...
    (Advertising)
    originator's Picture   originator    1 Comments   Comments

  • Excellent



    I have never had someone so polite as the individual I had at the Walgreens #4679. I went into the store on 1/28/13 at 10:30pm I was in a crappy mood and was a little snooty and rude to the cashier. Instead of feeding into it the cashier turned it around and had me laughing so hard I almost passed out. That was exceptional customer service that you rarely see in El Paso. I wish I knew his name to put in the review because he was one of a kind. More...
    (Miscellaneous)
    POBrien's Picture   POBrien    0 Comments   Comments

  • continuously rude associate



    Dear Walgreens, I have been going to my neighborhood Walgreens for nearly four years now, and tonight was probably the last time. You have an associate at the Holly Hills, Fla. store that has been so incredibly rude to me and my boyfriend every time we go in there. Every time we walk in the door she calls for 'security check all isles' as she watches us walk in-without greeting us. Within two minutes of being in the store we have at least three other associates gawking at us down each isle. We have people standing over us, extremely overly helpful as if to rush us along. Doreen,... More...
    (Shopping, Chain Stores)
    melodysway's Picture   melodysway    2 Comments   Comments

  • Shorted me 46 Vicodin pills yet charged me for the 90 I should have had



    I have a lot of degenerative discs that have ruptured and will keep getting worse every year. When I went to Walgreens to pick up my prescription refill, there were only 44 pills and there should have been 90. Somebody at Walgreens Pharmacy stole 46 vicodin from my pill jar. This one wasn't double counted or initialed like the others always are. The pharmacist, Mark Jones, was uncaring, unfriendly, unconcerned that there was a thief in their employ and walked away after telling me I was making it up. I guess the Walgreens thief must have thought he/she needed my 46 pills worse... More...
    (Miscellaneous)
    innocentvictim12213's Picture   innocentvictim12213    2 Comments   Comments

  • Walgreens refuse to fill doctors prescriptions



    After 3 years of taking my medication, I walked in to the store by my house to drop off my prescription, and the pharmacist informed me that they no longer will fill my doctor's prescriptions. They would not explain why and I felt like a complete fool. How can a pharmacist tell a well respected pain management doctor that the doctor is wrong in writing prescriptions that people need? They are not doctors! they do not know a patients medical history! So I took my prescription over to another chain pharmacy and they told me that Walgreens does NOT have the right to refuse a patients... More...
    (Shopping, Chain Stores)
    Maryargenziano's Picture   Maryargenziano    2 Comments   Comments

  • Pharmacy too busy to answer the phone or fill prescriptions



    The only Walgreens within 20 miles of my home is unreachable by phone, and tells me the soonest a script will be filled is 4 hrs. This has been the case 10 times in the past 6 months. I've overheard their conversations when waiting to pay, saying regarding people in the drive-thru lines "here comes more, I'll wait 10 min. That should get rid of some of them." I've heard the head pharmacist actually say about people in the drop-off line "did you try telling them it'll be at least 4 hrs., that should run most off." These we're on separate... More...
    (Shopping, Chain Stores)
    vriggs's Picture   vriggs    0 Comments   Comments

  • Walgreens spams Alzheimers patient cell phone



    Got a cell phone call from 402.220.1247. It was a 2 minute commercial for Take Care clinics. At the end it says press 1 to have any question answered. I pressed one, got put on hold for 2 more minutes, and then a recording comes on that states no one is available to answer my call, and it hangs up/. I have never been to a take care clinic, and my only contact with Walgreens was to fill prescriptions.. I called Take Care clinics to get my number removed from their call list, and was told They could not do that unless I gave them even more personal info:. I argued that all they need is the... More...
    (Advertising)
    Nilessteve's Picture   Nilessteve    0 Comments   Comments

  • Check out need improving!



    Ran to Walgreens for a couple things....They suck!! every check out had a person with a cart load of full of sale stuff, the problem because of the limits they were checking each item out seperate...the insanity has to stop!!The clerk was telling me last night she had a lady that took over an HOUR to check her out because she had to check each thing seperatly then use the printed coupon to pay for the next item. Make them only be allowed to check out once if they want to check out seperate go to the end of the line!! PLEASE More...
    (Shopping, Chain Stores)
    opals168's Picture   opals168    0 Comments   Comments

  • Walgreens Bullhead City NO CUSTOMER SERVICE.



    Several times I have been to Walgreens in Bullhead City AZ. Today I waited to pickup my prescription. I waited in line for 20 minutes (they handled 3 people during that time, including the ones who were at the counter when I arrived). My legs were hurting so bad, I couldn't stand anymore so I left. At that time there were 5 people in line (about an hour wait?). The line was about 15 people long, with 1 person at the counter. I think they should have brought more help to the pharmacy (maybe even the manager)-- maybe get a few people who just had pickups out of the line. There have... More...
    (Medical, Dental Services)
    ajs012's Picture   ajs012    0 Comments   Comments

  • Non-functional on-line pharmacy



    After a month, and hours on the phone, no prescription. Doctor submitted it three times - twice by fax, once by phone, before Walgreens "found" it. That took 10 days. Then Walgreens website kept saying "no orders at this time". More phone calls. "Yes we have the stuff, will ship in a day or so - 17 days delivery (small vial, non-refrigerated). Several days later, "hasn't shipped, you haven't paid." I'd given credit card #, but even if not, shouldn't their system have noticed and contacted me???? 10 days later. Half of order... More...
    (Medical, Dental Services)
    TomBender's Picture   TomBender    0 Comments   Comments

  • Awful



    My kids and I are in my Cigna open access private insurance and we came to your Walgreens on fry road and 529 in Katy , Texas . I had talked to this pharmacist that was from overseas that was very intelligent and knew how to do the private insurance . There is alot of welfare ( state insurance) going through that store. We went into your store after I made appointments online for me and my 2 teens and my 9 year old . And there was an African American pharmacist that didn't understand how to run my private insurance . So could please stop this from happening to another family . Thank you More...
    (Shopping, Chain Stores)
    cherylreichman1972's Picture   cherylreichman1972    0 Comments   Comments    MeasuredUp iPhone Application   Mobile app review

  • Insane manager FORCED me to return my purchase



    I had a horrific experience today at one of your Walgreens in Orlando, FL. I was buying the One Touch Verio IQ Diabetes Meter that was 69.99. Walgreens' coupon policy states that I can use one manufacturer and one Walgreens coupon per item. I used a $50 coupon found in the Walgreens October IVC Booklet as well as a $30 manufacturer coupon that I found in the "Diabetes and you" booklets found in the pharmacy. Now when doing the math using both coupons would have given me a negative balance of -$10.01. Other stores like Walmart for example will allow you to use this negative... More...
    (Shopping, Chain Stores)
    hannydavid's Picture   hannydavid    5 Comments   Comments

  • Walgreens - failure to honor $25 RX transfer coupon



    I recently called the Walgreen on S. Golden Rd., in Golden, Colorado, to make sure that I would be eligible to receive a $25 gift card if I transferred a valid prescription from Safeway. After being told that I would receive it, I had them transfer & fill the RX. When I picked it up, they refused to give me the coupon. I have private insurance from Aetna/Medco, NOT through the gov't. I was told that there were "restrictions". When I read the coupon, I saw NO restrictions that pertained to me. I feel that this is a blatant case of false advertising and I intend to... More...
    (Medical, Dental Services)
    7680kids's Picture   7680kids    1 Comments   Comments

  • Charged twice for same prescription



    Picked up a prescription at Walgreen's store #10356 and paid with ck. #9182. I received a call from The First National Bank of South Miami stating"Walgreen's put charge in twice." With my approval they returned one of the chaarges. A few days later Walgreen's tried putting check in a second time and was refused. A couple of weeks later I began receiving calls from Trx collections trying to collect a bad check Walgreen's said I had writen #9182. Realizing, mistakes are sometime made I went to Walgreen's with bank statement in hand showing the Pharmacy... More...
    (Legal Services)
    000008970a's Picture   000008970a    3 Comments   Comments

  • Pharmacy at Walgreens



    I picked up my prescription from Walgreens to get ready for my CT scan, when I got home I opened both of them up, while my insurance company had paid for the Prednisone they didn't pay for the second script. I called Medco to ask why, was informed that it was an over the counter medication and not covered. I went back to Walgreens to ask for my money back, I was charged $11.99 for one benadrly pill, I picked up a box of the exact same pill from there store and paid less than $4.00 for 24 pills. The clerk was extremely rude, told me I should have checked the prescription before I... More...
    (Miscellaneous)
    thebrit's Picture   thebrit    1 Comments   Comments

  • Hostile services



    I went to exchange my stuff today at wallgreen new montgomery. There is this one women whose the cashier person. I asked her politely whether I'm going to get my money back as a cash or a store credit. She doesn't seem to understand or maybe that's just how she act, but she answer me with a shout. Her voice were very rude and mean. I'm younger than her, so I think she is acting as if I'm dumb. Her name is Wulan. I told her that's not how you treat your customer, but she shout me back and said "You asked, I explained." I'm so pissed right now.... More...
    (Repair Services)
    novita's Picture   novita    0 Comments   Comments

  • pharmacy



    After 4 years of using WalGreens pharmacy I can no longer receive my meds because I do not carry health insurance! I have osteoarthritis & have been prescribed oxycododone for 4 years. It is now 5 days that I have been diabilitated because! WALGREENS will not fill my my RX. I understand their policy but this should NOT apply to REGULAR LAW ABIDING CITIZENS that TAKE their meds & DO NOT SELL THEM! SHAME ON THEM! More...
    (Shopping, Chain Stores)
    tame's Picture   tame    1 Comments   Comments

  • Walgreens Vaccinations



    I scheduled an appointment online for a vaccination for my daughter one week ahead of time. When making the appointment, they asked me what vaccination we wanted to receive. They sent me a confirmation email for the appointment and they even a reminder appointment the day before the appointment asking me to let them know if I wasn't going to make the appointment to please let them know. When we showed up for the appointment......not only did they not know that we had and appointment.....they didn't even have the vaccination we needed in stock. The woman behind the pharmacy... More...
    (Medical, Dental Services)
    tbudde's Picture   tbudde    1 Comments   Comments

  • Walgreens in Everett, MA



    This is like the worst walgreens store in the entire USA. It doesn't deserve any stars for the rating at all. Not only the cashiers are unfriendly and slow, some of them are even rude and racist... There was this old man at the pharmacy register who refused to help my boyfriend pay for our grocery items, just because he thought his accent didn't sound american enough to him. He rudely said: "No. Go to the front register". Obviously, if we asked him to help, it's mainly because it takes forever to stand in the line. So my boyfriend acted like a true gentleman...He... More...
    (Shopping, Chain Stores)
    HopeD86's Picture   HopeD86    0 Comments   Comments

  • Walgreens store #5270



    I picked up my controlled substance prescription from Walgreens on McCart Ave and did not count my medication as I usually do. I noticed the pills seemed a little short but didn't count until 6-3-12 when I realized I only had 6 pills left. I called the pharmacist Monday morning at 6:38am on 6-4-2012 and explained how many pills I had left and if there was a mistake. That employee said to call back that day at 2pm to talk to the manager. I called at 2pm and the manager couldn't talk to me. So at 3:30pm I drove up to the pharmacy where Deanna B. (Pharmacy Manager) said she... More...
    (Miscellaneous)
    addamz's Picture   addamz    0 Comments   Comments

  • Pharmacists think they're Doctors!!!!



    Pharmacist Renee denied to give me my medication, then tells me to come back 2 days later they still play games AND NO MEDICINE!!!!!!!! . I was told I had to pick up my med refill on June 9, 5 weeks after the previous refill, because she felt I was abusing this drug.Really?, if my doctor says I need it, and my insurance will cover it, what gives her the right to tell me when and how I should take my medication.I was lied to telling me my insurance wouldn't let me fill til the 9th, but I went to another pharmacy with the same refill, and it went right through. I called my insurance and... More...
    (Shopping, Chain Stores)
    Deidrea's Picture   Deidrea    3 Comments   Comments

  • Best of the BEST



    I have been a customer of Walgreens in Martinsville VA, Greensboro Rd since they opened the store. I am a express scripts insurance policy holder and still use their pharmacy, Why you may ask? Walgreens has the best pharmacy manager and staff and let's not forget about their store staff either, I had rather pay more for meds than to switch pharmacies because they give you excellent service and I consider that the most Important issue when it comes to my health.Donna is the head pharmacist and its always a pleasure to go to the pharmacy that is what true customer service is all about. More...
    (Medical, Dental Services)
    jimmiejr's Picture   jimmiejr    0 Comments   Comments

  • Photofinishing ripoff



    We submitted our photo film for developing. We paid the total, got home, and only one of the photos was able to be viewed. We called and was told we would receive a full refund. When we got to the store, they would only refund us one half of our total, plus the assistant manager treated us like crap. Don't take your film to Walgreens for developing. This was a total ripoff. Walgreens obviously does not stand by their service for photofinishing. We received NO product and WE had to still pay THEM money. Is this how this company stays in business? More...
    (Miscellaneous)
    szq111's Picture   szq111    4 Comments   Comments

  • Ripped Off



    A few months back I went to Walgreens in Oakland TN to purchase 1 item. The computer appeared to be having problems and I had to slide my card 4 times to complete my purchase. I was told by the manager that I was not charged but once. I was charged 4 times and this caused an overdraft of my checking account. The next day I went in to complain and that manager was rude, yelled at me, and threw the extra 3 charges refund at me. This did not address my bank overdraft and I complained to corporate. I received an apology from the store manager but no refund against my overdraft nor a... More...
    (Miscellaneous)
    Genghis2012's Picture   Genghis2012    1 Comments   Comments

  • Bad customer service



    So I normally go CVS Pharmacy..well their computer was down, all the stores all over Hemet CA. So I went to Walgreens on Florida and New Chicago Ave (I use to go there). So I went up the pharmacy and explained that the computers were down down at CVS could they fill this prescription. The tech went to her boss and he told her that I was just some druggie trying to get my prescription early. Never checked in the computer to see if I was a past customer or not. The tech comes back and says they can't fill it. So I call the store and got (what I thought was the corporate office, but it... More...
    (Shopping, Chain Stores)
    bernadette's Picture   bernadette    3 Comments   Comments

  • Walgreens take care clinic stinks!



    I have never been teated as poorly as at the take care clinic. I saw Miguel in land o lakes, FL. He did not bother to get out of his seat when I entered the room. He sat behind me while asking no more than three questions. I explained my symptoms to which he tried to push me out the door ASAP. He did not attempt to conduct a normal exam for my symptoms. How could he from his CHAIR! Without an exam, he told me to buy some over the counter cold medicine. I walked out, went to a walk in clinic, where I was diagnosed properly with a sinus infection and bronchitis. This health care... More...
    (Medical, Dental Services)
    BadMiguel's Picture   BadMiguel    0 Comments   Comments

  • unfriendly pharmacy



    During my pregnancy I am prone to get blood clots so it is important for me to take the drug heparin so my doctor writes a prescription for the meds and I go to Walgreen's to pick it up and of course they were out of stock this was a Monday by the way and one of the workers said they would order it and and it would be ready by Wednesday so I return on Wednesday and they said the meds didn't come on the truck which I believe the medicine was never order so of course they said to come Thursday after 2pm and it would be there. Okay my boyfriend went to pick the meds up at 9:00 pm... More...
    (Miscellaneous)
    upset312012's Picture   upset312012    0 Comments   Comments

  • DISCRIMINATION



    I live in florida and receive pain meds from a ligitimate pain clinic and have been filling my meds with walgreens for 6 months and last time I went to at least 20 walgreens and was told they were out of stock or because I live 45 minutes away from my doctor they cannot fill out of town scripts , this is very unfair not to mention most didnt even check to see if they had the medicine in stock and on top of that was treated like a criminal I was just about out of meds and even begged them to fill them they turned me away , if I have a legal perscription and they have the medicine why cant... More...
    (Shopping, Chain Stores)
    painpat1's Picture   painpat1    6 Comments   Comments

  • Take Care Clinic, NOT taking care of customers



    My 3 year old complaint of an ear ache. It was 6 pm and our doctor's office was closed. As I have done before, I decided to take him to the take care clinic. If it was an ear infection, I did not want him to go through the night with the pain. I need medication for it right away. We arrived at 6:45 pm, when we got to the desk, the receptionist, Ana stated that they were no longer taking any more patients. The office was going to close at 7:30 pm. I say it is only 6:45 pm, you don't close for another 45 minutes. She say that there are 2 people in with the doctor and one patient... More...
    (Medical, Dental Services)
    KKMother1's Picture   KKMother1    Read The Conversation   Read The Conversation

  • The Take Care Clinic, DID NOT take care of me!!!



    My 3 year old complaint of an ear ache. It was 6 pm and our doctor's office was closed. As I have done before, I decided to take him to the take care clinic. If it was an ear infection, I did not want him to go through the night with the pain. I need medication for it right away. We arrived at 6:45 pm, when we got to the desk, the receptionist, Ana stated that they were no longer taking any more patients. The office was going to close at 7:30 pm. I say it is only 6:45 pm, you don't close for another 45 minutes. She say that there are 2 people in with the doctor and one patient... More...
    (Medical, Dental Services)
    KKMother1's Picture   KKMother1    1 Comments   Comments

  • Ripped off and Disgusted



    I had surgery on 7/27/2011 and my wife took my scripts to walgreens in Independence Ky. to be filled. this is a work related injury and that Walgreens has filled all my scripts since the injury date on November 3rd 2010 from my Doctor.. However this time they charged her saying they didnt have approval yet again same doctor same claim.. I called the insurance company and it took less than two minutes to get approved so now Walgreens got paid twice and I'm out the money. The pain killers the Doctor gave me were not strong enough so he wrote me a new script which I had to drive an hour... More...
    (Medical, Dental Services)
    guyinpain's Picture   guyinpain    0 Comments   Comments

  • Walgreen consumer recommendation



    All These Years I should have been shopping at walgreens !I wasted my Time and Money at other stores for years. I recently started to use coupons and when I seen a great deal at walgreens I went to the nearest one here in Orange county ca. I was blown away by the Super Friendly staff and amazing deals , when I had a problem understanding the register rewards and coupon policy , the cashier explained it to me with patience and friendly smiles. so i go 1-2 times a week to walgreens for the past 3 month and have NEVER had a problem. The staff will go out of their way to assist and help.... More...
    (Miscellaneous)
    LUV4WGreens's Picture   LUV4WGreens    1 Comments   Comments

  • harrassment



    I have been an employee at walgreens for 3 months. Most of the employees are black. I am the only white male there. The only other guy is a homosexual black guy who is offended at anything I say. During the first two months there I was very thankful for my job and proud of everyone there. I viewwed everyone as intelligent successful people with goals and such. A black girl there decided to file a complaint against me because I said I was "superior." Darryl and Charmaine were in the breakroom talking about life and I am just walking in acting silly trying to get to know them. I am... More...
    (Miscellaneous)
    jessewiwiwi's Picture   jessewiwiwi    Read The Conversation   Read The Conversation

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Walgreens Reviews By Product


Walgreens Comments


Sanjai says: (2 months ago)
 0
Walgreens in Berkeley on Shattuck at Cedar. Cashier named David asks very disturbing questions about my personal life. I am only 15,how creepy and gross.



rowrow says: (5 months ago)
 0
walgreens in niles on greenwood. is the worst place a human being can work.discrimination,favoritism and lack of work ethics..they control their staff by lowering hours on the schedule and my former co workers are afraid to speak up for FEAR of retaliation and having their hours cut and possible job loss..its so poorly managed i dont know how this store still is in buisness,i rate on a scale of 1 to 10 a big fat zero



Batman123 says: (6 months ago)
 0
I went to walgreens on 11-21-12 to buy some abreva which was $23.99 for a 2og.07 oz and look on line and seen this same product for like $13.00 and $15.00 dollards. walgreen you should be shame of yourself with your jack up price I promise myself I will stay out of your store. Very unhappy custom.



wonkytonk says: (7 months ago)
 0
Walgreen store #4027 on Westheimer & Sage, Houston, Texas.

During checkout I remarked to the clerk that the store's Halloween decorations were quite scary. He asked if I was OK, said I was acting weird and drunk and he was hesitant to sell me alcohol. I hadn't been drinking (nor do I take drugs, prescription or otherwise) and I was my usual happy self. But the accusation and encounter were a true downer.

The clerk is a overweight black gentleman of perhaps 30 years of medium to short height with whom I have interacted many times. He is well-spoken, formal and careful in speech but always distant. He is an efficient, albeit not particularly friendly, clerk as long as everything is routine.

Unfortunately he manifests a smoldering underlying hostility. Laughter startles him; he reacts as if affronted. He is quick to be slighted. He seems to parse most any question (especially any joke) as a social affront.

Perhaps he is autistic. But I am afraid he is an intelligent yet angry, severely unhappy man who takes delight in walking a fine line between insulting customers and getting fired.



birdlady1451 says: (2 years ago)
 0
I was recently in your store, store #07015-20901 Devonshire Street. Chatsworth, CA 91311. I wanted the corporate office to know that you have an exceptional employee working for you. Yes, this is someone that is not complaining. But in fact want to thank you for a pleasent exsperiance, The name of the employee is Leila. It not often anymore these days that people care to do a good job and be helpful and pleasant while doing so. I thought you should know that you have such an employee . Thank you . sincerely Candi Moffat.



birdlady1451 says: (2 years ago)
 0
I was recently in your store, store #07015-20901 Devonshire Street. Chatsworth, CA 91311. I wanted the corporate office to know that you have an exceptional employee working for you. Yes, this is someone that is not complaining. But in fact want to thank you for a pleasent exsperiance, The name of the employee is Leila. It not often anymore these days that people care to do a good job and be helpful and pleasant while doing so. I thought you should know that you have such an employee . Thank you . sincerely Candi Moffat.



pklkhsj says: (2 years ago)
 0
Atlanta Walgreen's Pharmacy made an error with my husband's prescription and he died. We picked up the prescription on Friday and began taking it. My husband became ill over the weekend we noticed that he had been given the wrong dosage. I immediately contacted Walgreen's and was spoken to rudely and hung up on by the pharmacist.

I contacted the Corporate office to file a complaint and the investigation results indicated that it was a human error. I have names,dates, and positions of personnel from that even. Since then I have been sparely working with George Bryant with your claims department, Sedgwick who last week offered me a settlement of $5,000 for the worth of my husband. Is this a joke? I have posted this on the internet and placed calls to the television media. Others should know just how you value your customers. I have never even received a letter of apology or regrets from you guys. Wow, you are on every corner here in the city. If only people knew what you are really all about.



rca2731 says: (2 years ago)
 0
I want management to know about my shopping experience at your #10215. One of your employee went out of her way to help
me find the items in the store. Her name is BIANCA which I
ask her to give me 'cause she is very helpful and courteous.
I shopped at other locations in Las Vegas but this store
#10215 we'll definitely be our #one Walgreen store.
Thanks,
Rudy C. A.



ntvtch says: (3 years ago)
 0
hey guy don't feaking buy any gift card at walgreens they feaking cheatting on you guy.. Cuz i bought a applebee's gift card and they never work and then i come back to complain they said they can't do anyting...DON'T F..ING BUY ANYTHING AT WALGREENS



eswallace says: (3 years ago)
 0
I need to know how to file a formal complaint with this company... thought I could find it online, but this is the closest thing I found.

After sitting for more than 20 minutes, being the third person in line, at the pharmacy's drive through, and the first car never moving, I decided to go inside, despite being in pajamas. There was only one person waiting on their prescription in that area(granted others may have been around the store). I had dropped off my prescriptions around 4:30 pm... and promised the prescriptions would be ready waaaayyy before 7pm. I was inside the store around 7:30pm, but even though they had had 2 and a half hours, they had not yet done my prescriptions by the promised time, nor did I recieve a phone call saying to wait. The prescriptions were not given to me until 7:50pm. I had two hungry people and a preheating oven at the house.

After going home with my prescriptions, I found the instructions on one of my prescriptions wasn't even correct. If I took the prescription the way the label said, I would most likely end up kicking off a bipolar episode that could very possibly end in suicide. The only way I know these instructions were incorrect is that I have been taking the prescription for about 4 months, SINCE a suicide attempt. To make it worse, if this were any other medication, an incorrect label could end in illness or DEATH, with the PHARMACY AT FAULT!

I'll add to this to say that my mother went to pick up my sister's birth control last weekend. She called ahead of time to make sure the medication would be up there and was confirmed that it was. When she got up there they told her to wait. Despite her sitting there in the pharmacy section, them KNOWING she was there, they called the house to say they were out of the prescription until Tuesday. I had to call her, at the pharmacy, to tell her. After which she had to drive across town to ANOTHER walgreens to find the medication.



wagntales1 says: (3 years ago)
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Walgreens is the absolute WORST place in the world to get an RX, rent medical equipment from or try and get a sale item advertised. Woe be it if you are an employee at Walgreens. - FORGET ABOUT IT. I have a loved on who works at the Corporate Office. I had believed in the Walgreens. Family First! Sounds good – sure not the facts! Walgreens bills the customers far after they should. Clearly the insurance company indicated the rental equipment has exceeded the purchase price. What does Walgeens do – continue to bill. This is after NUMEROUS conversation and they say they will correct – yet they terminate that employee for the restructuring nightmare that they themselves are clueless on and the consumer has to go through the same conversation over and over again. Now if that is not a headache alone – they are out-sourcing to INDIA! If a co-worker accuses you of anything which is completely unfounded they treat you worse you worse than a second class citizen. Walgreen's dictates who you can even go out to lunch with - this is with fellow workers - PEOPLE THEY HIRE and won't let you even have lunch with and you share the same lunch hour. The corporate communication is equal to getting a RX filled - a nightmare! They allow fellow employees to defame co-workers and treat you guilty and forget your rights. In Walgreen's clearly AMERICA does not exist -- there is only WALGREENS WORLD consisting of defamation, poor employee relations – terminating able people in America to outsource outside the United States. Plus I am sure we have all had the FINE experience of the pharmacy. All I can say is “There is Away” – ONLY Walgreen’s way. What a crock of we all know what! Think before you engage you life with Walgreens. Walgreens is the absolute WORST experience on every level, consumer, patient, or for professional loved ones! Here I come CVS!!!!



Walgreensforlife says: (4 years ago)
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Paula and Pan2 are cry babies. Lots of Me, My, and I in those comments. Your post says it all. Wahhhh! Nobody cares about you. Why don't you make ME a priority. And YOU pan2, how do you know someone was talking to a friend? Maybe he was being nice to a patient. You are bipolar and assume to much. Go to riteaid and fail with them.



LillyBee says: (4 years ago)
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I just received my flue vaccine today and I have nothing to say except I was very pleased with the care I received. Christina, the pharmacist, was very pleasant and professional (pinella Park Florida) Thanks once again for providing this valuable service. Lilly



Thanks says: (4 years ago)
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A Big Thank You to the lady in Walgreens Customer Solutions. I am so sorry I forgot her name but she
solved my problem with Tracone pheone card and renewed my faith that someone does care. As long as ther is a Walgreens I'll always be a loyal customer Thanks



pan2 says: (4 years ago)
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I came to pick up a prescription @ 10:55 pm @ 1701 9th st, Wichita
Falls, Tx because it was the only one open @ this time of night----only to find Tyler, talking on the phone to a friend while 5 customers inside & one on the other line & one @ the drive-thru waited----he made eye-contact but never stopped his conversation to help anyone----I will make certain that I tell everyone I know, (I am a registed Nurse) to never to get their prescriptions @ a Walgreens Pharmacy---how rude can you get!!!!! IRATE CUSTOMER



pan2 says: (4 years ago)
 0
I came to pick up a prescription @ 10:55 pm @ 1701 9th st, Wichita
Falls, Tx because it was the only one open @ this time of night----only to find Tyler, talking on the phone to a friend while 5 customers inside & one on the other line & one @ the drive-thru waited----he made eye-contact but never stopped his conversation to help anyone----I will make certain that I tell everyone I know, (I am a registed Nurse) to never to get their prescriptions @ a Walgreens Pharmacy---how rude can you get!!!!! IRATE CUSTOMER



paula1963 says: (4 years ago)
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Walgreens located at intersection of Litchfield Rd and Indian School Rd in Lichfield Park, AZ has horrible customer service. The staff doesn't acknowledge nor thank you for your business. In today's economic struggles consumers have a choice of where they spend their hard earned paychecks and I am choosing to switch an other pharmacy that cares about making me a priority.




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