Walgreens Reviews and Complaints

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Walgreens Reviews

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  • 24 hour 627 in Madison TN



    This place is going downhill and fast. I should not be hearing cashiers talk bad about their co workers. I used to go all the time in the mornings but have stopped because this store is just not what it use to be. The cashier always takes too long ringing me up. She has something negative to say always. She is always complaining about a co worker. i have walked by one time to see her complaining about a box of cigarettes. Seriously? They never have the shelves stocked. Management needs to learn how to manage! I see management never does anything about an employee complaining or being rude.... More...
    (Shopping, Chain Stores)
    MunecaMendoza's Picture   MunecaMendoza    0 Comments   Comments
  • manager and guard sUcks



    Tuesday night I went to Walgreen's in Philadelphia on bridge st near Frankford buying my son and daughter 2bags of the carmeal candy and on the way out I notice a dark skin guard yelling at a customer in a rude and terrifying manner the lady was pregnant and had a child with her saying this is my store if she send her son back into the store by himself he would call cops I notice the man guard was under the influence of drugs and alcohol but I don't no the full story but Philadelphia is out of control the manger was there yet said nothing when the guard was on rampage but I... More...
    (Restaurants, Fast Food, Coffee)
    helplesslady's Picture   helplesslady    0 Comments   Comments
  • CONTACTS



    SO I HAVE NEVER ORDERED THROUGH WALGREENS ONLINE AND I WILL NEVER ORDER THROUGH IR AGAIN, I ORDERED A BOX OF CONTACTS ON THE 8TH OF MARCH AND IT IS NOW THE 24TH AND STILL HAVE NOT RECV'D THEM. THEY SEND YOU A TRACKING NUMBER AND WHEN I LOOK AT WHERE THE PACKAGE IS, IT SHOWS THE DELIVERY DATE AT THE 15TH OF MARCH. AT THIS POINT I PATENTLY WAIT UNTIL THE 20TH COMES AND STILL NOT CONTACTS, I LOOK AT TRACKING AGAIN IT STILL SHOWS THE 15TH FOR DELIVERY DATE BUT IT SHOWS THE CONTACTS IN ELK GROVE VILLAGE, IL SO IM PISSED AND SORRY I WOULD RATHER PAY SHIPPING AND GET MY PRODUCT IN A TIMELY... More...
    (Beauty)
    NICKIE0704's Picture   NICKIE0704    0 Comments   Comments
  • Prescription refill process



    I called what I thought was a Walgreen's pharmacy in Tucson and asked the "pharmacist tech" to please check my refill status. I then made it very clear that every time I go into Walgreen's to pick up a refill they are "out" of at least one of my needed refills and they have to re-order it and I have to come back a second time SO I thought I'd be proactive and call ahead first to make sure it was in stock. Yes, I was assured that MY store that all my needs were in stock and I could pick up ALL 4 scripts in one hour. NO. I get there and they are out of... More...
    (Medical, Dental Services)
    CaseyC's Picture   CaseyC    0 Comments   Comments
  • walgreens management



    I am writing to complain about the walgreens in prospect Kentucky. I was one of many standing in line at the front cashier the other day. The cashier had a problem of some kind and kept calling over the loud speaker code 60. She also requested the manager come up front to her station. The line kept getting longer and longer and NO Manager appeared or communicated of any kind. To make it worse, I looked over across the way at the photography station and 3 employees were looking in our direction and laughing. This was no short period of time. Customers should came first! I wonder if this... More...
    (Miscellaneous)
  • Walgreens Management Concerns



    So me and my friend have recently started couponing and we love how friendly and helpful everyone always seems to be at our local Walgreens, this isn't the only store we've gone too but the people are always nice wherever we seem to go with exception to one man, and manager at that too. His name was Paul. The store was just closing as we went to go get our stuff rang up, while the clerk was helping us (who was very nice by the way! let me just make mention of that) he strolled up and interrupted her while she was trying her best to ring us up... apparently that wasn't quite... More...
    (Shopping, Chain Stores)
    darkhorse214's Picture   darkhorse214    0 Comments   Comments
  • Coupons



    I live down the block from walgreens and i lobe shopping there,however the people there are always very evil they do not make you feel welcomed specially the assistant manager.They always give me attitude when i give them my COUPONS i do not understand why,one employe even said to me your always here you come too much.This is too much for me i no longer shop at walgreens. 1210 kildare farm rd 27511 More...
    (Shopping, Chain Stores)
    selenenicasio's Picture   selenenicasio    0 Comments   Comments
  • Walgreens-Not able to redeem coupons



    I had a set of coupons from black Friday around 20$ the expired the day before I went into to the store to redeem them. The manager refused to redeem them and said she would be fired if she did. Really. I day and you can't honor the coupons. The is for money back on items i purchased in your store. The time frame for your coupons is way to short and some flexablitiy should be allowed. Better yet take your name off the coupon if you really don't stand behind the couon. More...
    (Shopping, Chain Stores)
    heathernevens's Picture   heathernevens    3 Comments   Comments
  • Hours



    Really must we be open all these insane hours. Even when stores are not busy. What happened to family values. You have stores open earlier all the time. There's convenience and then there's greed. Please stay open 8 to 8. If customer can't shop during those hours, then they need to readjust their schedules. Sundays should b family time w 8 to 6 hours. B a family drug store not a greedy Chain More...
    (Miscellaneous)
    Nicoledavis's Picture   Nicoledavis    0 Comments   Comments
  • Bad Experience With Photo



    I ordered a card for one of my customers. It was just one simple photo card. Now, I am not usually picky about things, but this is something that I really wanted to look nice. I arrive at the store to pick up my card and they hand it to me. I open the package, and the picture is not even centered. There is a crooked white border around it, so I ask them if they can cut it off. She cuts it even more crooked and says is this good? I reply with "no i need the whole border off." She then cuts it, and after about 10 minutes, I'm on my way. I get home and open the card to find that... More...
    (Entertainment, Movies, Events)
    livelaugh135's Picture   livelaugh135    0 Comments   Comments
  • Personal Injury Claim



    I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury. Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly and reasonably. My expenses are well over $15K, not to... More...
    (Legal Services)
  • Sedgwick Personal Injury Claim



    Personal injury claim with Sedgwick with James Nelson. I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury. Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly... More...
    (Legal Services)
  • Personal Injury Compliant



    I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury. Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly and reasonably. My expenses are well over $15K, not to... More...
    (Legal Services)
    pawwil3b's Picture   pawwil3b    0 Comments   Comments
  • Walgreens Pharmacy in Jenks sucks



    I dropped a prescription at 5:30pm said it would be ready in 20min so I went to eat came back at 8pm to find out my prescription was never filled!! Then they tell me I have to wait 30more min what a crock. I've had problem after problem with Walgreens. their employees are rude and inconsiderate, the lines are long, and lately prices are high. Sorry but I will not shop at Walgreens anymore after this last experience! More...
    (Shopping, Chain Stores)
    Tiff98's Picture   Tiff98    0 Comments   Comments
  • won't take cash for a perscription.. seriously?



    My fiancé went to walgreens to pic up a long standing prescription and has being going to walgreens for years.. he lost his insurance and now pays 100% for all of his prescriptions.. this new pharmacist would NOT fill his prescription because he was paying cash.. seriously.. how many people use their insurance and never get questioned? but because he is a hardworking person and EARNS his money to get what he needs he got denied.. time to find a new pharmacy after 20 years as I have to pay cash for mine as well.. talk about discrimination...... oh yeah and all of this happened AFTER... More...
    (Miscellaneous)
    cmwtsc's Picture   cmwtsc    0 Comments   Comments
  • Walgreens shorted my prescription on 2 occasions.



    I have chronic back pain and rheumatoid arthritis. I take Tramadol for pain. My prescription is for 180 a month. Twice in a row Walgreens has shorted me by 90. The first time I caught it before I left the store. The next time I asked for a count and they were too busy but assured me the count was right. Well, I get home and it was short 90. I called and they said since I left he store there was nothing I could do. I said I would have to file a corporate complaint for their store and the person said if I did that I'd be sorry. I am pretty sure the pharmacist is stealing from customers. More...
    (Miscellaneous)
    Lightman9's Picture   Lightman9    2 Comments   Comments
  • rude and horribly mean spiteful employees in pharmacy



    Every time I go into pick up my medicine there is a young girl who works there who talks to people like they are crap. She makes rude and mean faces at customers through the drive thru window! She even said what are you doing here, when I had a text message telling me to pick up my medicine! She should never work in customer service! I will never encourage people I know to go to this store! Ever! I work in a complaint department dealing with unsatisfied customer, I would never treat my customers like she does. It would put us out of business! Horrible place! More...
    (Miscellaneous)
    99000251505's Picture   99000251505    1 Comments   Comments
  • Rude manager assistant



    I"m a used customer,but in one ocassion a went to Walgreens to buy some things and then I asked the manager in charge if he has a change for a 100 dollar bill and he was so rude and told me that my bill didn't look right and and he saw me when I just took the money out of the chase ATM inside the store.I know he is a colombian guy and I imagine why he react like that.He may think that everyone is like the people where he came from... More...
    (Medical, Dental Services)
    sweetmilky28's Picture   sweetmilky28    0 Comments   Comments
  • Policies



    After returning one hour later with a "Pur" water filter that was missing parts to get my "cash" purchase back I was told your policy is that I HAD to give my name, address AND phone number. OR, I could not get my money back. You did not ask for this info when I bought the item. Being that I presently have 53 telemarket callers harassing me daily "MY Policy" is not to give it out anymore. WHY do you DEMAND this? After a screaming match with the idiot behind the counter, I relented with a fake number. When he saw I was getting crazy why didn't he just put... More...
    (Miscellaneous)
  • Inapt



    Twice this happened on two separate occasions Customer: "hi we are here to to pick up a prescription our doctor called in earlier today" Walgreens: "we don't seem to have a record of it, come back in 20 min while we will check our voicemails" 1 hour later Customer: "we are back for our prescription that was called in" Walgreens: "we don't have a record of it call your doctor in the morning" Do you really thnk our Dr forgot to call in our prescription on two different occasions? We are going somewhere else. Morons.i More...
    (Miscellaneous)
  • Walgreens Gresham OR--continuing prob of not enough stock of sale item



    constantly advertising producets not in stock, the day the ad starts. In this case It's a fre in-store coupon for Poise Body Cooling Towelettes.Good for only 13 days and as usual no rproduct on shelf and no one seems to knw when it will be in stock. This is a common problem with Walgreens...advertising but not enough or no product available and in most cases, given a rain check that if you try to redeem in a reasonable amt of time, the product is still nhot in or not enough to cover rain check. If you are going to advertise a product that is quick to sell,make up a special... More...
    (Advertising)
    originator's Picture   originator    2 Comments   Comments
  • Excellent



    I have never had someone so polite as the individual I had at the Walgreens #4679. I went into the store on 1/28/13 at 10:30pm I was in a crappy mood and was a little snooty and rude to the cashier. Instead of feeding into it the cashier turned it around and had me laughing so hard I almost passed out. That was exceptional customer service that you rarely see in El Paso. I wish I knew his name to put in the review because he was one of a kind. More...
    (Miscellaneous)
    POBrien's Picture   POBrien    0 Comments   Comments
  • continuously rude associate



    Dear Walgreens, I have been going to my neighborhood Walgreens for nearly four years now, and tonight was probably the last time. You have an associate at the Holly Hills, Fla. store that has been so incredibly rude to me and my boyfriend every time we go in there. Every time we walk in the door she calls for 'security check all isles' as she watches us walk in-without greeting us. Within two minutes of being in the store we have at least three other associates gawking at us down each isle. We have people standing over us, extremely overly helpful as if to rush us along. Doreen,... More...
    (Shopping, Chain Stores)
    melodysway's Picture   melodysway    3 Comments   Comments
  • Shorted me 46 Vicodin pills yet charged me for the 90 I should have had



    I have a lot of degenerative discs that have ruptured and will keep getting worse every year. When I went to Walgreens to pick up my prescription refill, there were only 44 pills and there should have been 90. Somebody at Walgreens Pharmacy stole 46 vicodin from my pill jar. This one wasn't double counted or initialed like the others always are. The pharmacist, Mark Jones, was uncaring, unfriendly, unconcerned that there was a thief in their employ and walked away after telling me I was making it up. I guess the Walgreens thief must have thought he/she needed my 46 pills worse... More...
    (Miscellaneous)
  • Walgreens refuse to fill doctors prescriptions



    After 3 years of taking my medication, I walked in to the store by my house to drop off my prescription, and the pharmacist informed me that they no longer will fill my doctor's prescriptions. They would not explain why and I felt like a complete fool. How can a pharmacist tell a well respected pain management doctor that the doctor is wrong in writing prescriptions that people need? They are not doctors! they do not know a patients medical history! So I took my prescription over to another chain pharmacy and they told me that Walgreens does NOT have the right to refuse a patients... More...
    (Shopping, Chain Stores)
  • Pharmacy too busy to answer the phone or fill prescriptions



    The only Walgreens within 20 miles of my home is unreachable by phone, and tells me the soonest a script will be filled is 4 hrs. This has been the case 10 times in the past 6 months. I've overheard their conversations when waiting to pay, saying regarding people in the drive-thru lines "here comes more, I'll wait 10 min. That should get rid of some of them." I've heard the head pharmacist actually say about people in the drop-off line "did you try telling them it'll be at least 4 hrs., that should run most off." These we're on separate... More...
    (Shopping, Chain Stores)
    vriggs's Picture   vriggs    0 Comments   Comments
  • Walgreens spams Alzheimers patient cell phone



    Got a cell phone call from 402.220.1247. It was a 2 minute commercial for Take Care clinics. At the end it says press 1 to have any question answered. I pressed one, got put on hold for 2 more minutes, and then a recording comes on that states no one is available to answer my call, and it hangs up/. I have never been to a take care clinic, and my only contact with Walgreens was to fill prescriptions.. I called Take Care clinics to get my number removed from their call list, and was told They could not do that unless I gave them even more personal info:. I argued that all they need is the... More...
    (Advertising)
    Nilessteve's Picture   Nilessteve    0 Comments   Comments
  • Check out need improving!



    Ran to Walgreens for a couple things....They suck!! every check out had a person with a cart load of full of sale stuff, the problem because of the limits they were checking each item out seperate...the insanity has to stop!!The clerk was telling me last night she had a lady that took over an HOUR to check her out because she had to check each thing seperatly then use the printed coupon to pay for the next item. Make them only be allowed to check out once if they want to check out seperate go to the end of the line!! PLEASE More...
    (Shopping, Chain Stores)
    opals168's Picture   opals168    0 Comments   Comments
  • Walgreens Bullhead City NO CUSTOMER SERVICE.



    Several times I have been to Walgreens in Bullhead City AZ. Today I waited to pickup my prescription. I waited in line for 20 minutes (they handled 3 people during that time, including the ones who were at the counter when I arrived). My legs were hurting so bad, I couldn't stand anymore so I left. At that time there were 5 people in line (about an hour wait?). The line was about 15 people long, with 1 person at the counter. I think they should have brought more help to the pharmacy (maybe even the manager)-- maybe get a few people who just had pickups out of the line. There have... More...
    (Medical, Dental Services)
    ajs012's Picture   ajs012    0 Comments   Comments
  • Non-functional on-line pharmacy



    After a month, and hours on the phone, no prescription. Doctor submitted it three times - twice by fax, once by phone, before Walgreens "found" it. That took 10 days. Then Walgreens website kept saying "no orders at this time". More phone calls. "Yes we have the stuff, will ship in a day or so - 17 days delivery (small vial, non-refrigerated). Several days later, "hasn't shipped, you haven't paid." I'd given credit card #, but even if not, shouldn't their system have noticed and contacted me???? 10 days later. Half of order... More...
    (Medical, Dental Services)
    TomBender's Picture   TomBender    0 Comments   Comments
  • Awful



    My kids and I are in my Cigna open access private insurance and we came to your Walgreens on fry road and 529 in Katy , Texas . I had talked to this pharmacist that was from overseas that was very intelligent and knew how to do the private insurance . There is alot of welfare ( state insurance) going through that store. We went into your store after I made appointments online for me and my 2 teens and my 9 year old . And there was an African American pharmacist that didn't understand how to run my private insurance . So could please stop this from happening to another family . Thank you More...
    (Shopping, Chain Stores)
  • Insane manager FORCED me to return my purchase



    I had a horrific experience today at one of your Walgreens in Orlando, FL. I was buying the One Touch Verio IQ Diabetes Meter that was 69.99. Walgreens' coupon policy states that I can use one manufacturer and one Walgreens coupon per item. I used a $50 coupon found in the Walgreens October IVC Booklet as well as a $30 manufacturer coupon that I found in the "Diabetes and you" booklets found in the pharmacy. Now when doing the math using both coupons would have given me a negative balance of -$10.01. Other stores like Walmart for example will allow you to use this negative... More...
    (Shopping, Chain Stores)
    hannydavid's Picture   hannydavid    6 Comments   Comments
  • Walgreens - failure to honor $25 RX transfer coupon



    I recently called the Walgreen on S. Golden Rd., in Golden, Colorado, to make sure that I would be eligible to receive a $25 gift card if I transferred a valid prescription from Safeway. After being told that I would receive it, I had them transfer & fill the RX. When I picked it up, they refused to give me the coupon. I have private insurance from Aetna/Medco, NOT through the gov't. I was told that there were "restrictions". When I read the coupon, I saw NO restrictions that pertained to me. I feel that this is a blatant case of false advertising and I intend to... More...
    (Medical, Dental Services)
    7680kids's Picture   7680kids    1 Comments   Comments
  • Charged twice for same prescription



    Picked up a prescription at Walgreen's store #10356 and paid with ck. #9182. I received a call from The First National Bank of South Miami stating"Walgreen's put charge in twice." With my approval they returned one of the chaarges. A few days later Walgreen's tried putting check in a second time and was refused. A couple of weeks later I began receiving calls from Trx collections trying to collect a bad check Walgreen's said I had writen #9182. Realizing, mistakes are sometime made I went to Walgreen's with bank statement in hand showing the Pharmacy... More...
    (Legal Services)
    000008970a's Picture   000008970a    3 Comments   Comments
  • Pharmacy at Walgreens



    I picked up my prescription from Walgreens to get ready for my CT scan, when I got home I opened both of them up, while my insurance company had paid for the Prednisone they didn't pay for the second script. I called Medco to ask why, was informed that it was an over the counter medication and not covered. I went back to Walgreens to ask for my money back, I was charged $11.99 for one benadrly pill, I picked up a box of the exact same pill from there store and paid less than $4.00 for 24 pills. The clerk was extremely rude, told me I should have checked the prescription before I... More...
    (Miscellaneous)
    thebrit's Picture   thebrit    1 Comments   Comments

Walgreens Reviews By Product


Walgreens Comments


Tasia714 says: (5 months ago)
 0
My daughter-in-laws mother is 63 yrs old. She has been a worthy and valuable employee at Walgreens for nearly 15 yrs. She does not complain and always gets to work on time.
This week she came down sick, her daughter took her to the Dr. She has a Dr. excuse, she is on medication, today is her birthday and it was her day off and yet THEY STILL MADE HER GO TO WORK! What kind of heartless jerks are running this place? This is no way to treat your valued employees! Shame on Wal-greens, this will not be the last review I write about this store.



emamcw says: (7 months ago)
 0
I went to Walgreens (9/15/13) in Bound Brook, NJ to fill my prescription for Free Style test strips for blood sugar testing. The store had a sign placed in the pharmacy department which stated that a customer will expect to pay 0% if that person had Medicare Part B and a secondary insurance. This information was placed in very small letters at the bottom of the sign. To lead a more normal life after 53 years living with Type 1 diabetes, I must test my blood sugar 10 to 14 times per day! I therefore looked at this sign with hope that my total pharmaceutical costs will decrease. However, I was told I would have to pay a certain amount of money despite the sign!! I requested that the sign be taken down since they were charging a certain amount of money per prescriptions for these testing supplies in spite of what their sign stated. I thought of the "truth in advertising" bill, and would like people to know that it is not being followed at Walgreen's, and I wonder what else is not being done to keep the public safe and the employees at Walgreens honest? I did check out RiteAid where there was no sign. There was a sign posted at CVS.



emamcw says: (7 months ago)
 0
I went to Walgreens (9/15/13) in Bound Brook, NJ to fill my prescription for Free Style test strips for blood sugar testing. The store had a sign placed in the pharmacy department which stated that a customer will expect to pay 0% if that person had Medicare Part B and a secondary insurance. This information was placed in very small letters at the bottom of the sign. To lead a more normal life after 53 years living with Type 1 diabetes, I must test my blood sugar 10 to 14 times per day! I therefore looked at this sign with hope that my total pharmaceutical costs will decrease. However, I was told I would have to pay a certain amount of money despite the sign!! I requested that the sign be taken down since they were charging a certain amount of money per prescriptions for these testing supplies in spite of what their sign stated. I thought of the "truth in advertising" bill, and would like people to know that it is not being followed at Walgreen's, and I wonder what else is not being done to keep the public safe and the employees at Walgreens honest? I did check out RiteAid where there was no sign. There was a sign posted at CVS.



pawwil says: (8 months ago)
 0
WALGREENS...I NEED YOUR IMMEDIATE HELP! On November 11, 2011 I sustained a bad fall in one of your stores located in Palo Alto, CA and injured my right shoulder and neck. Unfortunately, due to my age, I have experienced a lot of pain and I have had received medical care as well as missed time on my job as a result of this injury.

Unfortunately, Sedgwick Corporation has assigned Mr. James Nelson as their adjustor for my case. Honestly, he has not performed well and his services are inadequate due to his inability to handle this claim fairly and reasonably. My expenses are well over $15K, not to mention the pain and suffering that I have endured. Mr. Nelson is uncooperative and unable to settle this claim to cover these costs and I am extremely frustrated. As a long time customer of Walgreens, along with my friends and family who are also long time customers, I am disappointed because Sedgwick’s service handling this claim has caused me grief and it is not being reviewed adequately and my Attorney has gone back several times to get this resolved fairly. Although, has recently received a lot of public bad press, it is a really good drugstore.

There were two witnesses as the Walgreens at the time of the accident and the Manager took a report and pictures of the flooring at the time of the accident so there should be no doubt that Walgreens is at fault. My Attorney stated that the Sedgwick’s Adjustor is not cooperative and unwilling to adjust this claim and suggested requesting the pictures/evidence and other documentation pertaining to this accident.

To resolve the problem, I would appreciate your review of Sedgwick and their Claim Adjustor services. If you do not care to respond to assist me with this problem, I was told to try to contact you or your corporate office through your Facebook and Twitter to find assistance with this problem. Trying to contact someone on social media can be difficult especially to companies that do not demonstrate care and concern for the well being of their customers. That is why I am soliciting your immediate assistance because I am very disappointed with this situation. Although Sedgwick is hired to represent, please note that they are not cooperative and are not demonstrating characteristics of a reputable company. I trust this is not the way that wishes to conduct business with valued customers

P. williams
pawwil@yahoo.com



Sanjai says: (1 year ago)
 0
Walgreens in Berkeley on Shattuck at Cedar. Cashier named David asks very disturbing questions about my personal life. I am only 15,how creepy and gross.



rowrow says: (1 year ago)
 0
walgreens in niles on greenwood. is the worst place a human being can work.discrimination,favoritism and lack of work ethics..they control their staff by lowering hours on the schedule and my former co workers are afraid to speak up for FEAR of retaliation and having their hours cut and possible job loss..its so poorly managed i dont know how this store still is in buisness,i rate on a scale of 1 to 10 a big fat zero



Batman123 says: (1 year ago)
 0
I went to walgreens on 11-21-12 to buy some abreva which was $23.99 for a 2og.07 oz and look on line and seen this same product for like $13.00 and $15.00 dollards. walgreen you should be shame of yourself with your jack up price I promise myself I will stay out of your store. Very unhappy custom.



wonkytonk says: (2 years ago)
 0
Walgreen store #4027 on Westheimer & Sage, Houston, Texas.

During checkout I remarked to the clerk that the store's Halloween decorations were quite scary. He asked if I was OK, said I was acting weird and drunk and he was hesitant to sell me alcohol. I hadn't been drinking (nor do I take drugs, prescription or otherwise) and I was my usual happy self. But the accusation and encounter were a true downer.

The clerk is a overweight black gentleman of perhaps 30 years of medium to short height with whom I have interacted many times. He is well-spoken, formal and careful in speech but always distant. He is an efficient, albeit not particularly friendly, clerk as long as everything is routine.

Unfortunately he manifests a smoldering underlying hostility. Laughter startles him; he reacts as if affronted. He is quick to be slighted. He seems to parse most any question (especially any joke) as a social affront.

Perhaps he is autistic. But I am afraid he is an intelligent yet angry, severely unhappy man who takes delight in walking a fine line between insulting customers and getting fired.



birdlady1451 says: (3 years ago)
 0
I was recently in your store, store #07015-20901 Devonshire Street. Chatsworth, CA 91311. I wanted the corporate office to know that you have an exceptional employee working for you. Yes, this is someone that is not complaining. But in fact want to thank you for a pleasent exsperiance, The name of the employee is Leila. It not often anymore these days that people care to do a good job and be helpful and pleasant while doing so. I thought you should know that you have such an employee . Thank you . sincerely Candi Moffat.



birdlady1451 says: (3 years ago)
 0
I was recently in your store, store #07015-20901 Devonshire Street. Chatsworth, CA 91311. I wanted the corporate office to know that you have an exceptional employee working for you. Yes, this is someone that is not complaining. But in fact want to thank you for a pleasent exsperiance, The name of the employee is Leila. It not often anymore these days that people care to do a good job and be helpful and pleasant while doing so. I thought you should know that you have such an employee . Thank you . sincerely Candi Moffat.



pklkhsj says: (3 years ago)
 0
Atlanta Walgreen's Pharmacy made an error with my husband's prescription and he died. We picked up the prescription on Friday and began taking it. My husband became ill over the weekend we noticed that he had been given the wrong dosage. I immediately contacted Walgreen's and was spoken to rudely and hung up on by the pharmacist.

I contacted the Corporate office to file a complaint and the investigation results indicated that it was a human error. I have names,dates, and positions of personnel from that even. Since then I have been sparely working with George Bryant with your claims department, Sedgwick who last week offered me a settlement of $5,000 for the worth of my husband. Is this a joke? I have posted this on the internet and placed calls to the television media. Others should know just how you value your customers. I have never even received a letter of apology or regrets from you guys. Wow, you are on every corner here in the city. If only people knew what you are really all about.



rca2731 says: (3 years ago)
 0
I want management to know about my shopping experience at your #10215. One of your employee went out of her way to help
me find the items in the store. Her name is BIANCA which I
ask her to give me 'cause she is very helpful and courteous.
I shopped at other locations in Las Vegas but this store
#10215 we'll definitely be our #one Walgreen store.
Thanks,
Rudy C. A.



ntvtch says: (4 years ago)
 0
hey guy don't feaking buy any gift card at walgreens they feaking cheatting on you guy.. Cuz i bought a applebee's gift card and they never work and then i come back to complain they said they can't do anyting...DON'T F..ING BUY ANYTHING AT WALGREENS



eswallace says: (4 years ago)
 0
I need to know how to file a formal complaint with this company... thought I could find it online, but this is the closest thing I found.

After sitting for more than 20 minutes, being the third person in line, at the pharmacy's drive through, and the first car never moving, I decided to go inside, despite being in pajamas. There was only one person waiting on their prescription in that area(granted others may have been around the store). I had dropped off my prescriptions around 4:30 pm... and promised the prescriptions would be ready waaaayyy before 7pm. I was inside the store around 7:30pm, but even though they had had 2 and a half hours, they had not yet done my prescriptions by the promised time, nor did I recieve a phone call saying to wait. The prescriptions were not given to me until 7:50pm. I had two hungry people and a preheating oven at the house.

After going home with my prescriptions, I found the instructions on one of my prescriptions wasn't even correct. If I took the prescription the way the label said, I would most likely end up kicking off a bipolar episode that could very possibly end in suicide. The only way I know these instructions were incorrect is that I have been taking the prescription for about 4 months, SINCE a suicide attempt. To make it worse, if this were any other medication, an incorrect label could end in illness or DEATH, with the PHARMACY AT FAULT!

I'll add to this to say that my mother went to pick up my sister's birth control last weekend. She called ahead of time to make sure the medication would be up there and was confirmed that it was. When she got up there they told her to wait. Despite her sitting there in the pharmacy section, them KNOWING she was there, they called the house to say they were out of the prescription until Tuesday. I had to call her, at the pharmacy, to tell her. After which she had to drive across town to ANOTHER walgreens to find the medication.



wagntales1 says: (4 years ago)
 0
Walgreens is the absolute WORST place in the world to get an RX, rent medical equipment from or try and get a sale item advertised. Woe be it if you are an employee at Walgreens. - FORGET ABOUT IT. I have a loved on who works at the Corporate Office. I had believed in the Walgreens. Family First! Sounds good – sure not the facts! Walgreens bills the customers far after they should. Clearly the insurance company indicated the rental equipment has exceeded the purchase price. What does Walgeens do – continue to bill. This is after NUMEROUS conversation and they say they will correct – yet they terminate that employee for the restructuring nightmare that they themselves are clueless on and the consumer has to go through the same conversation over and over again. Now if that is not a headache alone – they are out-sourcing to INDIA! If a co-worker accuses you of anything which is completely unfounded they treat you worse you worse than a second class citizen. Walgreen's dictates who you can even go out to lunch with - this is with fellow workers - PEOPLE THEY HIRE and won't let you even have lunch with and you share the same lunch hour. The corporate communication is equal to getting a RX filled - a nightmare! They allow fellow employees to defame co-workers and treat you guilty and forget your rights. In Walgreen's clearly AMERICA does not exist -- there is only WALGREENS WORLD consisting of defamation, poor employee relations – terminating able people in America to outsource outside the United States. Plus I am sure we have all had the FINE experience of the pharmacy. All I can say is “There is Away” – ONLY Walgreen’s way. What a crock of we all know what! Think before you engage you life with Walgreens. Walgreens is the absolute WORST experience on every level, consumer, patient, or for professional loved ones! Here I come CVS!!!!



Walgreensforlife says: (5 years ago)
 0
Paula and Pan2 are cry babies. Lots of Me, My, and I in those comments. Your post says it all. Wahhhh! Nobody cares about you. Why don't you make ME a priority. And YOU pan2, how do you know someone was talking to a friend? Maybe he was being nice to a patient. You are bipolar and assume to much. Go to riteaid and fail with them.



LillyBee says: (5 years ago)
 0
I just received my flue vaccine today and I have nothing to say except I was very pleased with the care I received. Christina, the pharmacist, was very pleasant and professional (pinella Park Florida) Thanks once again for providing this valuable service. Lilly



Thanks says: (5 years ago)
 0
A Big Thank You to the lady in Walgreens Customer Solutions. I am so sorry I forgot her name but she
solved my problem with Tracone pheone card and renewed my faith that someone does care. As long as ther is a Walgreens I'll always be a loyal customer Thanks



pan2 says: (5 years ago)
 0
I came to pick up a prescription @ 10:55 pm @ 1701 9th st, Wichita
Falls, Tx because it was the only one open @ this time of night----only to find Tyler, talking on the phone to a friend while 5 customers inside & one on the other line & one @ the drive-thru waited----he made eye-contact but never stopped his conversation to help anyone----I will make certain that I tell everyone I know, (I am a registed Nurse) to never to get their prescriptions @ a Walgreens Pharmacy---how rude can you get!!!!! IRATE CUSTOMER



pan2 says: (5 years ago)
 0
I came to pick up a prescription @ 10:55 pm @ 1701 9th st, Wichita
Falls, Tx because it was the only one open @ this time of night----only to find Tyler, talking on the phone to a friend while 5 customers inside & one on the other line & one @ the drive-thru waited----he made eye-contact but never stopped his conversation to help anyone----I will make certain that I tell everyone I know, (I am a registed Nurse) to never to get their prescriptions @ a Walgreens Pharmacy---how rude can you get!!!!! IRATE CUSTOMER



paula1963 says: (5 years ago)
 0
Walgreens located at intersection of Litchfield Rd and Indian School Rd in Lichfield Park, AZ has horrible customer service. The staff doesn't acknowledge nor thank you for your business. In today's economic struggles consumers have a choice of where they spend their hard earned paychecks and I am choosing to switch an other pharmacy that cares about making me a priority.




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