Walgreens Complaint
Poor Customer Service-Store #6881
But the manager at this location needs to talk to the employees in the pharmacy. This was not my first time being talked over and not listened to. When I took my sons to get their flu shots, the cashier enters the wrong last name for my youngest son. It was just wrong. I cross it out and take the paperwork back to her with his correct last name. She blows me off and tells me that he's not in their system. My youngest son also suffers from severe allergies. He's 15. I've been going to Walgreens to fill his prescriptions for all of his life. She was using the wrong last name. I tell her again. Once again, she disregards me and starts talking to someone behind her. When I pay for the services, his name was wrong.What's the point of having people handle your customers when they have no customer service abilities?
I will not use Walgreens services again. I get better service from Target.
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Company Location
Memphis, Tennessee 38111
Phone: 901-320-7135
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